Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 2, 2019

Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.

NEOCLASSICS
United States
8 months using the app
Privy Operations replied December 3, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

December 13, 2019

Great! This app helped me make a nice announcement bar and also integrated with mail chimp!

Thank You

RealDealPacks
United States
8 months using the app
Privy Operations replied December 13, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 17, 2017

I love this app! I've only been using it for a day and it's been helping me a lot. Easy to use and quality graphics.

Laray Co
United States
8 months using the app
July 19, 2018

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Christopherk
Sweden
8 months using the app
November 13, 2017

PRETTY GOOD SOFTWARE..I LIKE HOW ITS WORKS..

The Book 1014
United States
8 months using the app
March 7, 2019

Nice app which is easy to use and integrates with other apps. I would recommend this app to anyone but especially newbies.

Loving Yoga Fitness
United States
8 months using the app
Privy Operations replied March 8, 2019

Great to hear and thanks for the review!

February 11, 2018

Great! Even their free plan is great to use and offers a good deal of features.

Wemakehomes
Romania
8 months using the app
February 23, 2020

I used this app to get emails from customers to engage them in my next releases. Using the 10% off code helps people engage more.

Saint Toby
United States
8 months using the app
December 3, 2017

Not sure just yet. Only just getting it set up!

Everrose Jewelry
United States
8 months using the app
January 23, 2020

The solution is ugly, expensive and the user experience is terrible. Wouldn't recommend anyone to waste their time.

Goodly
Sweden
8 months using the app
Privy Operations replied January 24, 2020

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com