Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

November 8, 2017

just signed up so need to see how it works

Freed Wear
United States
9 months using the app
April 8, 2018

i love this app because you can have your popup come up on exit not when you first come on site. sometimes thats annoying.

Champagne Teacup
Canada
About 2 years using the app
January 31, 2020

Difficult to use. Contacts not syncing and help desk was not useful. After several attempts my contacts are still not loading correctly and when I attempt to add one it says error.

MeganRenee
United States
About 2 years using the app
Privy Operations replied February 6, 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

June 16, 2019

I've used the app for 5 minutes and have been asked for a review at least 25 times. I'll update this review once I can give you a review.

TheGeeksBoutique
United States
About 2 years using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 10, 2017

Great app, easy to set up and a great way to get customers to sign up for newsletters, thank you!

Sola Skincare
Canada
9 months using the app
June 11, 2018

Very professional looking and seems like a ok free plan!

Quiltingparadise
Finland
About 2 years using the app
December 15, 2019

I love this app, so simple and easy, just using the free app atm on www.lunchboxcompany.co.uk obviously if i grow and this app shows its value will no doubt upgrade.

Lunch Box Company
United Kingdom
About 2 years using the app
Privy Operations replied December 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 22, 2018

Very easy to use app! Drag and Drop works good. I did a popup in few minutes!

Ceconello
United States
About 2 years using the app
November 9, 2018

Used it to create a popup discount for my online shop. Really easy to work with. Allowed me to upload my logo. Clean and elegant

Crazy About the Dog
United Kingdom
About 2 years using the app
April 13, 2019

Dope. Switched from mailchimp. Never looked back. Just what I needed to capture emails and send email

Names on shirts
United States
About 2 years using the app
Privy Operations replied April 15, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com