Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 21, 2019

Easy to use, free sample is great for new starters. Gives great examples and in plan English so even a novices like me can use it.Thumbs up!

kiggie.com
Australia
8 months using the app
November 13, 2016

This is the best Popup App I know. I am so happy I found you!!!

Filosophia
Mexico
8 months using the app
November 15, 2017

Privy is a really good app! ! would recommend

Anna Saint Rose
Australia
8 months using the app
January 2, 2017

Very good app. Easy to use and it's free!

Ziflair
Hong Kong SAR
8 months using the app
Edited October 5, 2018

I used this app to help my customer with great pop up that had coupon codes for them to use. Also there was a great follow up emails for the customer to let them know of other deals we had on.

Tee Pirates
Canada
8 months using the app
September 15, 2019

So far so good, we just started using it. Seems fairly easy to set things up, we'll see once we get rolling with it.

Old Soul Soap Company
Canada
8 months using the app
Privy Operations replied September 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited April 3, 2020

I'm very new to ecommerce. I found it really good to use & going to Try out a few other features ... OMG I am having so many issues... I just trialled an abandoned cart and Privvy sent me 2 emails - my 1st Abandoned Cart email (after 1 hr which is the time I set) and my 2nd Abandoned Cart email at the same time which should be sent after 24hrs. I tried both coupon codes as I have set them up ... only to be told at check-out that "That code is not valid with this order" ... even though I hadn't changed that order .... phtttt!
Hate It! I wouldn't shop at my own shop!

ATM All Things Meditation
Australia
8 months using the app
September 2, 2017

Easy to use happy with it so far.

Zentools
United States
8 months using the app
August 15, 2017

Thanks privvy, you have made my life alot easier

Deliciousattire
Australia
8 months using the app
March 3, 2020

Looks good and easy to use. The free version is a great start! The upgraded version is totally worth it too.

Luminous Luxury Watches
United States
8 months using the app