Reviews (24,886)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.
Refine
-
By rating
I'm using email collection app, really appreciated. I recommend to all, must have privy. Thank you privy team keep it up.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
Some minor bugs, but works like a treat!
I just start so i dont know if the result will be good. I'm looking for the spin to win on privy. I can't find it
Love this app It's easy and FREE! We have grown our email campaigns and feel like our store will profit majorly from this!
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
Très facile d'utilisation. Je recommande.
totally recommend, very to navigate.
Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
One of the best app of the store! The configuration is so user-friendly.
I Highly recommend this app!
It started good but prices kept increasing. Like many other negative reviews have said - its mainly a pricing issue here.
I have about 20 apps in my Shopify store and this is the only one I have something negative to say about. The communication from privy is very poor about their price changes, limitations and caps etc. They talk ALOT about what they can do for your business and how proud they are to be one of the top marketing apps and bla bla but they dont actually specify information or give details on when things change. You just receive generic emails that dont include any straight forward information.
As my email subscribers grew my price increased from $30 to $90 in a short amount of time, which is way too much of a jump, so they stopped sending customers discount codes when they signed up, yet they still collected that $30 each month. They never even told me that my coupon codes would stop sending either, I had to find out from a customer who had signed up and she received an email with a blank discount code?? They are so sneaky its insane!!
If you dont agree to the new pricing they also put limitation on your account and what you can do in the app, you cant even access anything unless you press agree basically. I ever only used privy to collect emails and send out coupon codes + abandoned cart emails. Just those 2 simple emails, not everyone wants or need to use privy to set up 10 different kinds of email annotations, they should not charge you depending on how many subscribes you have alone, they should offer more price plans/tiers depending on your business needs instead.
But they seem to care more about money than customers needs. A very miss-leading way of doing business. Maybe this works for lager companies that doesn't care about a $60 increase but for a small business like me in a time like this, its truly not a fair or reasonable increase. There are many other apps out there that can do exactly what privy offers but for less or even some free. I would highly suggest trying other apps or else you will be paying minimum $90 before you know it.
Very good customization options even with the free plan. Great integration with our favorite mail apps too
Fun App, only thing I'd like to see differently would be an option to remove the X close button and a link to close instead.. you already have the link to close the popup, but the X removal would be a nice feature