Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

April 17, 2018

Works great. Really happy with the service.

Happy Pup Dog
United States
About 2 years using the app
December 11, 2017

i'm just starting with the experience and so far the integration is smooth & modifying everything so far was easy

Dronegifts
Israel
About 2 years using the app
April 22, 2017

I would recommend privy. It is helpful and easy to use.

Sdc Store
United States
9 months using the app
March 17, 2017

AWESOME!
Just starting this out, can't wait for the positive results!

Go Shop For You
United States
23 days using the app
Edited August 1, 2019

Privy is intuitive and easy to use. I use it for my pop up and for banners when my shop is closed etc. I can keep multiple designs and change them or switch them out whenever I want, in a couple of minutes.

Estyn Hulbert
United States
About 2 years using the app
Privy Operations replied August 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 24, 2017

this is a very great app to use

Shopk N
United States
9 months using the app
April 13, 2018

You have to upgrade to get the most important features. Other than that it's a good start.

Techhighstreet
United Kingdom
About 2 years using the app
August 24, 2019

Created a first pop up. Very agile and easy by now...will keep using and test ..........................

Naya Nagar
Spain
About 2 years using the app
December 14, 2022

Used them once previously and due to a technical error on their side missed out on what I believe would've been a lot of sales. Lots of other services provide what they do, so I will be going elsewhere.

Sneaker Rotation
United States
About 2 years using the app
Edited September 27, 2017

Absolutely nothing about this app is free, and not only that.
They constantly changed there plans on you without telling you.
Everything is an upsell like, oh you want to let customers inclde an "@" symbol in there email? thats and extra $129 a month...

1. On a serious note, they are dishonest and always trying to make a sale, they will gow the shady distance. Like when i signed up it was unlimited collecting emails and send out welcome codes. After 3 months they add a new rule to my $25 month plan saying "only 400 welcome emails allowed to be sent per day" i never agreed to that, only to find out that for 3 months privy stopped sending to the email subscribers the welcome email.

2. i paid for the "unbranded footer" one and removed the footer, one month later privy adds the footer back to all welcome emails without telling me.

Karity Com
United States
Almost 2 years using the app