Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 11, 2019

I use this service for the spin the wheel. It works perfectly. I get way more sign ups using the spin the wheel.

In The Manor Of Beauty
United States
8 months using the app
Privy Operations replied August 13, 2019

Awesome, thanks for the review!

If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 18, 2016

Super easy to use. thank you!!!

Coffee And Tings
United States
8 months using the app
April 8, 2019

Pop ups for gathering emails was easy to set up and make changes when I needed. So far so good, 2 months in.

Five44
United States
8 months using the app
Privy Operations replied April 11, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 24, 2017

Great experience. Very helpful service.

Entrprnur
United States
8 months using the app
Edited March 28, 2021

Some issues reported but quite good. Presentation seems a bit complex or heavy, even if it is well organized. And stop popping up lol
edit : well, the support service is amazing and even available on Sundays. I put 4 stars before. I regret not being able to put 6 right now. But here are your 5 stars, you really deserve it !

Jeux-et-jouets.shop
France
8 months using the app
March 12, 2018

Really helped my business! I’ve had privy for a couple of months and I noticed a huge difference

Shopfashnique
United States
8 months using the app
February 12, 2018

Easy to use, Straight forward instructions. Very cool app!

Barefootcurt
United States
8 months using the app
November 27, 2017

This is a BIG part in the back end it made it really simple to add a sign up tab

Clarkstudios
United States
8 months using the app
March 23, 2018

Very easy to use and set up. Support is very good and I like the selection of templates.

Hautemode
United States
8 months using the app
November 29, 2018

The app is good. But little hard to understand . You have to pay extra to sent abandon cart email unlike Klaviyo. Overall free version is good enough if you use other email marketing.

Studio-Lazare
France
8 months using the app