Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

December 10, 2019

I am just discovering all the tools that Privy has available to optimize my shop. Even before that, I was just using the POP-up and I played with the landing page features a bit. Super easy to set up and I'm guessing very effective if using the right. I'm still new at it but now that I have had some time to discover a lot more Privy tools, I'm excited about diving more into creating some really great and hopefully effective campaigns!

B.G.T.Y. Lifestyle™ Boutique & Design House
United States
About 2 years using the app
Privy Operations replied December 13, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

September 28, 2016

Since I started using this app, I've had multiple customers complete checkout because of the discount code! Love this app.

A Little Peace Of Joy
United States
23 days using the app
November 4, 2017

pretty good, aesy to use and all the rest of it

Fly Horizon
United Kingdom
23 days using the app
April 25, 2019

very good, very easy to use, helps with the site and holy moly this shouldn't be free. just reached 100 characters.

Black Skyn Care
Australia
About 2 years using the app
Privy Operations replied April 25, 2019

Woo! Thanks for the review. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 3, 2017

Haven't used it yet, but it's making me review it... soo... 3 stars.

Athlegendary
United States
Over 1 year using the app
October 3, 2018

Love it so far...using it to build my subscriber list with a welcome pop up / coupon. Look forward to using more advanced features as we grow. Excellent!

The Wriggler by Pluxty
Ireland
About 2 years using the app
January 13, 2019

Overall it was very easy to navigate and build your own campaigns. Would recommend it to beginners like myself who is not proficient and savvy with e-commerce.

KOZO
Malaysia
About 2 years using the app
September 10, 2019

Only been using the app for about 20 minutes but so far so good, The UI is great, its easy to use and very very clear and instructions are brilliant. Normally, you would be limited with the design aspect of changing forms with other apps but not this one. Lots of functionality and really simple yet effective.

Would recommend this app for those who are looking for something has more than just one feature. No need to install several apps when it is all in one place. Very much looking forward to working with this app.

Good work and thank you!

recovertee
United Kingdom
About 2 years using the app
May 5, 2023

Started with $15 monthly cost and ended in over $30 with no notification of changes. I figure it out when reviewing the bank statements. This is NOT OKAY!!!

It is a pity, since the concept is nice. But the costs are far too high in comparison with the yield. ADVISE: DO NOT USE PRIVY!!

Dutch-Dogs & Cats Pet Shop
Netherlands
About 2 years using the app
May 7, 2017

Excellent, though a bit daunting at times for a total newby.

Bojustore
Australia
9 months using the app