Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited September 13, 2019

I like Privy my only complaint is i was advised that i would be ably to set up a few different campaigns like before a customer leave an alert will pop up but that wasn't the case for the free plan

Stamp'd Pretty
United States
8 months using the app
January 3, 2017

Easy to use format. Privy has a good step-by-step process to set you up with the basics.Aces!

Demigods
United States
8 months using the app
June 14, 2019

I love the pop feature of this! But it would be great if you guys added a video displaying on where to insert the code. Thank YOU!

PrettyAffair
United States
8 months using the app
Privy Operations replied June 14, 2019

Thanks for the feedback, we have some help docs on that here: https://help.privy.com/hc/en-us/articles/360008055393-Installing-Privy-On-your-Site

Thank you for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 24, 2022

My overall experience with privy is pretty good. I think they have many unique features, that can be used almost seamlessly! Definitely would recommend it!

Zen Goddess Merchandise
United States
8 months using the app
April 15, 2017

Works great, just what I needed.

Bateysplace
United States
8 months using the app
February 4, 2017

Works Great so far. I recommend using Privy on your Store.

Stressreliefcentral
United States
8 months using the app
May 10, 2017

Easy to use and allows to customize!

The Innovator Crew
Canada
8 months using the app
July 6, 2017

Great app! I am enjoying the ease of automation.

Pray Slay And Repeat
United States
8 months using the app
March 5, 2017

its good just a bit on the expensive side

Metawear
United States
8 months using the app
July 24, 2018

Great app I would recommend it to anyone just starting an ecommerce store.

Wendy Joseph
United States
8 months using the app