Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited December 2, 2019

its not that simple to use. Mailchimp was more userfriendly. I want to change my popup message and it won't let me.

Why should i delete my review

Royale Essence Extensions
Canada
Almost 2 years using the app
Privy Operations replied December 3, 2019

Thanks for your review and sorry about the issues you're experiencing. Anything we can do to help you get going? Please send us an email at support@privy.com and we'd be happy to give you a hand.

January 26, 2020

Our sales have increased by a whopping 30% after downloading and implementing this app. THANK YOU, PRIVY!

Dope Dog Co
United States
Almost 2 years using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 20, 2017

Love it! I'm using it right now. Thanks Privy!

Cells Case
United States
21 days using the app
December 6, 2019

Ease of use helps a huge amount and customer service is extremely helpful! No issues at all with learning to setup!

Bios Clothing
Canada
Almost 2 years using the app
Privy Operations replied December 9, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 1, 2016

Bothered me for a review before I finished setting up! Give me a chance to experience the product first.

Post Host
United States
Over 1 year using the app
August 22, 2017

Excellent! Just what I needed saved my life!

Absolutelychic
India
21 days using the app
January 31, 2017

I just signed up for this service so I really don't know yet but the pop-up asking me to review the app wouldn't stop so here is my review so far. Hopefully I can review again after I've had a chance to use it.

Doctors Orders Inc
United States
Over 1 year using the app
August 31, 2018

great super easy to use install was flawless

Slews Chews
United States
Almost 2 years using the app
June 17, 2019

Easy to use. Syncs easily to email service provider and easy to set-up and design a good looking pop-up that converts.

MangoAndMore
Netherlands
Almost 2 years using the app
Privy Operations replied June 17, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

MindJournal
United Kingdom
Almost 2 years using the app