Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited January 17, 2019

WE LOOOVE THIS APP AND THE WAY IT SHOWS US HOW MANY VIEWS WE HAVE ALREADY. I WOULD TOTALLY RECOMMEND.

Hank & Henry
United States
Almost 2 years using the app
November 23, 2018

Such a great tool for any ecommerce store! I'd say its a must have. It will definitely increase your number of subscribers.

Arts&Emotions Shop
United States
Almost 2 years using the app
February 19, 2019

I don't get the point of this app. It is confusing to use and log into. ..............................

SourMugs Pet Boutique
Canada
Almost 2 years using the app
November 26, 2017

Just started! Easy set up and user friendly app!

Chicstrands
United States
20 days using the app
May 11, 2017

So far it has been great to use Privy, really user-friendly and beautiful design!

Hello Twiggs
Portugal
20 days using the app
October 19, 2016

Really user friendly and looks great on any website!

Jo N Arrow
United States
8 months using the app
Edited June 5, 2019

Imported my database from Mailchimp via CSV and took a couple of days for their "compliance team" to check that it was good. A slow start, but now it's done. Fingers crossed it works just as well as Mailchimp. It's a bit cheaper that that's the only benefit I have found so far.

Cheese Therapy
Australia
Almost 2 years using the app
Privy Operations replied June 6, 2019

Thanks for the review and sorry to hear about the slow start. As you get started, if you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 6, 2019

I have used so many opt-in plugins on Wordpress and other CMS but nothing beats the functionality and simplicity of this one. It's like perfect even in the free plan. Thank you for this awesome work.

MommyWears
Thailand
Almost 2 years using the app
Privy Operations replied April 8, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 17, 2018

seems good but don't know yet how to use it

K Prichii
Dominican Republic
Almost 2 years using the app
Edited August 21, 2019

So far this product is great. However, I'm not sure I like the new "average monthly page views" policy for calculating costs. My calculated page views by privy is much higher than the correlated statistics on Shopify and Google. The cost isn't reasonable for the new app price schedule.

Bird Dog Shop
United States
Almost 2 years using the app