Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited September 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Verified Shungite
United States
Almost 4 years using the app
Edited March 22, 2020

Best app for email collecting on Shopify apps. We have been using this since 2016 and it has helped us grow our email lists.

Gemorie
United States
Almost 4 years using the app
May 27, 2017

Working well so far - I love that it's free! Wondering how it will work with MailChimp and other email programs.

Uviet Store
United States
Almost 4 years using the app
November 28, 2017

Love this app!! Easy to use, feature packed, free for basic controls.

Performance Property Data
Australia
Almost 4 years using the app
Edited April 15, 2018

So far so good....take a break and came back. It's working good so far. Love the app!

Jonnay Designs
United States
Almost 4 years using the app
March 31, 2017

We've managed to successfully grow our subscriber list by using the exit intent option to display our newsletter signup form. Top class app that does exactly what it sets out to do.

Vire
South Africa
Almost 4 years using the app
November 26, 2018

Does the job just how you could imagine. Great at targeting customers with potential advertisements before they leave or to get them to join your mailing list.

Wood Lathes Inc.
United States
Almost 4 years using the app
September 16, 2018

I used this app to create a simple email signup box with a coupon code. Very easy to install and configure. Easy as!!

TennisGear
Australia
Almost 4 years using the app
August 8, 2018

MUY BUENA APP LA ESTOY APRENDIENDO A USAR RECIÉN PERO SE VE MUY POTENTE

Rabbit Eyes
Chile
Almost 4 years using the app
Edited April 10, 2017

Very easy to use. Havent spent loads of time with it yet though.

Emmett London Esc
United Kingdom
Almost 4 years using the app