Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

August 25, 2017

Really easy to use so far, can't wait to see results!

Gtfo Clothing
United States
Almost 4 years using the app
August 18, 2019

I am just starting to use, but so far I thank the free trial and the overall idea of Privy Exit Pop Ups and emails

Healthyring
United States
Almost 4 years using the app
Edited February 4, 2019

REALLY AWESOME! - SUPER EASY TO EDIT, WAS RECOMMENDED AND WILL CONTINUE TO RECOMMEND. THANK YOU PRIVY!

Flowered & Co.
United States
Almost 4 years using the app
October 14, 2019

Great app for beginners. It helps retain customers and amp up sales.

I.D.G.A.F Vape
Canada
Almost 4 years using the app
September 22, 2016

Loving this app, so easy to work with to design and customize and it automatically installs as well which is even better! I can't wait to see what else it will offer as I'd like to make some additional campaigns. Thanks Privy!

Zeep Z Ayp
United States
Almost 4 years using the app
Edited September 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Verified Shungite
United States
Almost 4 years using the app
Edited March 22, 2020

Best app for email collecting on Shopify apps. We have been using this since 2016 and it has helped us grow our email lists.

Gemorie
United States
Almost 4 years using the app
May 27, 2017

Working well so far - I love that it's free! Wondering how it will work with MailChimp and other email programs.

Uviet Store
United States
Almost 4 years using the app
November 28, 2017

Love this app!! Easy to use, feature packed, free for basic controls.

Performance Property Data
Australia
Almost 4 years using the app
Edited April 15, 2018

So far so good....take a break and came back. It's working good so far. Love the app!

Jonnay Designs
United States
Almost 4 years using the app