Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 15, 2017

THE BEST!
Opherty & Ciocci - www.ophertyciocci.com

Opherty Ciocci
Italy
Almost 4 years using the app
December 10, 2017

Just started. Seems great so far!

Threading Water
United States
Almost 4 years using the app
May 1, 2019

nice for free pop up asdfasdfasdfasdfasdfasdfasdfasdfasdffffffffffffffffffffffffffffffffffffffffffffffd

Patrick Adair Supplies
United States
Almost 4 years using the app
Privy Operations replied May 1, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

March 19, 2017

Love it! Easy to use and works perfectly.

Tastefully Texas
United States
Almost 4 years using the app
Edited September 26, 2016

Privy makes collecting email addresses really simple. Our theme came with a newsletter popup but it wasn't effective. Privy has been extremely helpful in collecting organic subscribers.

Nuyu Girl
United States
Almost 4 years using the app
August 25, 2023

Privy's email marketing and pop-up app transformed our salon's e-commerce approach. The user-friendly interface and designer allowed easy creation of captivating pop-ups that seamlessly blend with our website. Personalized emails and automated features strengthened customer bonds, leading to increased sales. Customer Service is A+! With monthly meetings with our account manager to strategically plan our next steps with marketing. We couldn't be happier with Privy and recommend it to anyone looking to take their email marketing to the next level.

Gadabout SalonSpas
United States
Almost 4 years using the app
Edited November 4, 2016

I have been using it for a while. I am really happy with it!

Houston Street Outfitters 2
United States
Almost 4 years using the app
February 3, 2023

Today I spent 4 1/2 hours with Joe figuring out a way to address our unique needs in a way that also created a great experience for our customers. Joe was nothing short of outstanding in his efforts to find solutions and implement those solutions. Rather than telling me what we needed and then sending me a link to a help page to figure it out myself, Joe rolled up his sleeves and we created it together, and then tested it together. He was patient with me as I navigated thru the set up and testing stage before going live. I've worked with other Privy support people, who are all very pleasant, but none of them stuck with me the way Joe did to see everything through. Top drawer!

Efilters.net
Canada
Almost 4 years using the app
January 29, 2017

I like privy as it was a quick and simple way of adding pop ups to my store. Easy to design and plug and play with shopify. It seamlessly interfaces with mailchimp.

Kidklick
United States
Almost 4 years using the app
May 3, 2017

Privy is easy to use, and most importantly it has give me conversions from the pop up.

Wet Tee Shirt
Singapore
Almost 4 years using the app