Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 20, 2019

great stuff it has enabled me to get a pop us add if an individual gives their email so im verry happy

LOVEHAIRUK
United Kingdom
Almost 2 years using the app
Privy Operations replied November 20, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 12, 2017

Great free start to get going. Good design.

Oyster Alley
United States
20 days using the app
April 11, 2020

good app but I cant change the sender email or change the mailing address which is really important.

Pawls
United States
Almost 2 years using the app
December 13, 2021

The Privy Conversion Suite is outstanding, and their team of specialists were super helpful in getting us launched in no time. Thank you!

The Catholic Woodworker
United States
Almost 2 years using the app
November 21, 2016

I love it, so easy to setup a popup!!!

Simple To Stunning
United Kingdom
20 days using the app
December 26, 2017

We have not really started to use it yet.

Maclothing
United States
Over 1 year using the app
January 16, 2020

So far ok, it will take some getting used to how to set up the emails with multiple picture options.

L4 FR Clothing
United States
Almost 2 years using the app
Privy Operations replied January 17, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

June 4, 2019

So far it seems pretty easy to use! Ive only had it downloaded for about 5 minutes though so it seems a little quick to ask for a review!

Swankys Boutique
United States
Almost 2 years using the app
Privy Operations replied June 5, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 11, 2023

I FRIGGIN LOVE Privy! i would shout it from the ROOFTOPS.
We were using Hubspot before, and st $1300 a MONTH it was a NO for our small business. I found Privy on Tiktok, and havent looked back since. Its easy, affordable, SCALABLE, and I love that you get ongoing customer support meetings as often as you need with your account manager. That just doesnt happen very often nowadays. It makes me feel valued as a customer and not a number on a spreadsheet. Anytime ive been in a pinch, i hear back from my account manager pretty quickly. Never had any huge bugs, the updates are almost always features i need/use, and recently they promoted our brand on THEIR blog. Hubspot could never. You wont look back. XOXOX- The Bryght Team

bryght
United States
Almost 2 years using the app
November 27, 2017

Great App! It makes my website look more professional and will definitely attract more long-term customers.

Speaker Nest
United States
20 days using the app