Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 2, 2017

Pour une appli gratuite je ne m'attendais pas à une telle qualité ! J'en suis super content

Ohmy Robe
United States
7 months using the app
October 17, 2019

I used this app and its really effective to create a subscriber base, various options like bar, spin wheel pop up for signup and exit are key features, i was able to generate a lot of data

COPYCATZ
India
7 months using the app
Privy Operations replied October 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 22, 2017

I just started my Shopify website www.onedearworld.com in early October and installed Privy soon after. It's really easy to install and it looks great on the website. I offered 10% discount on sign up and it's quite effective for me to build my list and grow my customer base. Love it that the basic version is free, which removes the financial burden for small startup like mine!

One Dear World
United Kingdom
7 months using the app
Edited August 3, 2017

So far so good, however it suffers somewhat from an overload of choices when setting things up. There's so much going on, it can get a little overwhelming. The work-flow when setting up elements for our websites could be a little more streamlined.

[UPDATE] I like Privy, not LIKE-like, but still find it fiddly. I can't imagine your average person having a good experience of using this service. Customer support always feels a little terse and like they didn't really read what you wrote, and full of upsale offers.

Apinkypromise
New Zealand
7 months using the app
May 22, 2019

As a new e-commerce store owner, I find this app to be easy to use. I encourage others to download this app.

Lovely Beauty Merch
United States
7 months using the app
Privy Operations replied May 22, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 22, 2022

Facile, intuitiva! Non so come farei senza questa applicazione! Adoro preparare le mail, schedularle e al resto ci pensa Privy!

Gloved
Italy
7 months using the app
February 17, 2017

Amazing app! Love this to gather emails. Very effective.

Ourlada
Canada
7 months using the app
November 22, 2018

Great app! it is easy to set up and you can do a lot of different things from powerful promotions all the way to simply email signups. Great for anybody

Baby Boots
Canada
7 months using the app
Edited May 17, 2019

Just started using...so far, seems easy to navigate through...hoping it helps add some customers to our emailing list. Time will tell, and will update the review once I have more experience!

Burly Bearded Brands
United States
7 months using the app
September 19, 2017

Just Downloaded, and haven't left this app in 3 hours!!! I love it. you guys are awesome and FREE!

Urban Jewelzz
United States
7 months using the app