Privy ‑ Pop Ups, Email, & SMS

Name: Privy ‑ Pop Ups, Email, & SMS
Brand: Privy Operations
Rating: 4.6 (24870 reviews)

From $12/month. Free trial available.

Rating (4.6)

Reviews

24,870

Developer

Privy Operations

View demo store

Grow your email and SMS marketing lists.

Choose from 6 different email and SMS marketing automations.

Privy has a powerful integration with Shopify.

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

June 24, 2015

Languages

English, French, Spanish, and Portuguese (Brazil)

Your all-in-one ecommerce platform to grow your sales with popups, email, and SMS marketing.

Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way.

Easy-to-use drag and drop email editor. Choose from tons of pre-built templates.
Get started with SMS marketing. Send after-signup and cart saver texts.
Dozens of popup display options to grow your email & SMS marketing lists.
Email & SMS automations that work around the clock so you don’t have to.
Free email & chat support no matter where you start.

Email marketing features

Campaign types: Abandoned cart, Discounts, Email campaigns, Exit intent, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Promotions, SMS campaigns, Welcome emails, Win-back emails
Managing campaigns: Automations, Editor tool, Import and export, Segmentation, Templates

Popup features

Pop-up types: Announcements, Banners, Cart pop-ups, Countdown timers, Custom pop-ups, Discounts, Email pop-ups, Exit intent, Forms, Games, Newsletters, SMS pop-ups, Spin the wheel
Managing pop-ups: A/B testing, Editor tool, Triggers and rules

Pricing

External charges may be billed by Privy Operations separately from your Shopify invoice. Learn more

Basic Convert Plan

$12 / month

Price based on monthly traffic. Displays will be paused if 10,000 pageview limit is exceeded during billing the cycle.

Limited to 10,000 monthly pageviews
Select Convert functionality

15-day free trial

Convert Plan

$24 / month

Price is based on monthly traffic, starting at $24 for up to 10,000 monthly pageviews.

Unlimited Convert functionality
Access to all popup types
Advanced popup targeting
Sync w/ Email Service Providers

15-day free trial

Starter Plan

$30 / month

For up to 1,500 email contacts. Price increases as your email list grows.

Everything in Convert Plan
Full access to email marketing
Unlimited email sends
Advanced targeting & automation

15-day free trial

Growth Plan

$45 / month

For up to 2,000 email contacts & 75 SMS contacts. Price increases as your email & SMS lists grow.

Everything in Starter Plan
Full access to SMS marketing
Advanced SMS targeting & automation

15-day free trial

Basic Convert Plan

$12 / month

Price based on monthly traffic. Displays will be paused if 10,000 pageview limit is exceeded during billing the cycle.

Limited to 10,000 monthly pageviews
Select Convert functionality

15-day free trial

Convert Plan

$24 / month

Price is based on monthly traffic, starting at $24 for up to 10,000 monthly pageviews.

Unlimited Convert functionality
Access to all popup types
Advanced popup targeting
Sync w/ Email Service Providers

15-day free trial

Starter Plan

$30 / month

For up to 1,500 email contacts. Price increases as your email list grows.

Everything in Convert Plan
Full access to email marketing
Unlimited email sends
Advanced targeting & automation

15-day free trial

Growth Plan

$45 / month

For up to 2,000 email contacts & 75 SMS contacts. Price increases as your email & SMS lists grow.

Everything in Starter Plan
Full access to SMS marketing
Advanced SMS targeting & automation

15-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

24,870 reviews

Overall rating

4.6

Counts per rating level

75% of ratings are 5 stars
19K
17% of ratings are 4 stars
4.2K
5% of ratings are 3 stars
1.2K
1% of ratings are 2 stars
308
2% of ratings are 1 stars
470

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants find this app user-friendly and effective for managing email and SMS campaigns. It's praised for its responsive customer support and a variety of features including pop-ups, automations, and advanced analytics. Merchants value its targeting and personalization capabilities, which boost engagement and conversions. The app's seamless integration with other platforms, competitive pricing, and automation streamline marketing efforts. Its data tracking and reporting functions offer valuable insights, while pop-up forms enhance lead capture and email list growth. The app is continually evolving, introducing new tools beneficial for small businesses.

May 20, 2024

I used this app for long years for my business until about a month ago. Had huge problem on my last products launch. On the launch day, emails weren't being sent to my customers. I reached out to them and I only heard back a day later with no solution. It cause me great loss. I left after years super unsatisfied having the loss. I don't recommend.

Aguas Claras Organics

United States

Over 3 years using the app

Privy Operations replied May 23, 2024

Hi there,

Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration caused during your product launch.

Your long-term support means a lot to us, and we’re sorry to hear that we fell short when it mattered most. Our team is currently investigating what went wrong to ensure it doesn’t happen again.

We’ve reached out to you via email to discuss how we can make this right and prevent future issues. Please don’t hesitate to respond if you have any further concerns or need additional assistance. We’re committed to regaining your trust and ensuring your satisfaction.

May 1, 2024

Our company has used several email providers over the years. We have been with Privy for just over a year now and absolutely love it. The customer service is wonderful. They were very helpful in getting us set up, and with every step along the way since then. They are fast to respond, whether in live chat, email or with our customer service rep. They do a great job of educating and giving us ideas. The automations have been a game changer for us. We love being able to search campaigns. Highly recommend.

StudioR12 Stencils

United States

Over 4 years using the app