Product Auction

Product Auction

From $15/month. 7-day free trial.
Rating (4.5)
187 reviews
187 reviews
Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
187 reviews
September 5, 2016

Well..... reading through the back reviews.... lots of 'well done', 'brilliant' service...Well rest assured from my perspective its all true....

Great app which I can see will enable me to do what I want to do with my site....

Neha is a star!, nothing was too much trouble and being a bit of a 'numpty' with code...etc.... Neha came up trumps and took pity on me and got it all working.

Replies & actions via the ticketing system for a couple of issues was very prompt and very professional.

Not very often you come across such outstanding service.

So top marks!

Again Many Thanks

Time spent using app: About 2 months
August 30, 2016

Good customer support and just what we expected from an auction app

Time spent using app: About 1 month
August 17, 2016

Product Auction is a terrific product. It is both flexible and powerful. Nitika gave great support.

The Jewish Jerusalem
United States
Time spent using app: Over 1 year
July 9, 2016

This has been a great product for me. The support was great and specifically Nitika who logged in and configured some settings for me when i couldn't get things working.

I also use their multivendor app which works really well.

United States
Time spent using app: Over 1 year
July 1, 2016

Being a bit of a technophobe and despite the clear video instructions on how to install this software I struggled with the HTML aspect and emailed a lady named Neha at the developers email address (Wekul) for help.
Within a few hours I was replied to despite the time difference in India with an offer to install it for me which in itself was a perfect response.
Not only did this super lady install the software for me, she tweaked and redesigned it to fit in with the design of my existing website and even added me a matching "Auction" category to my menu.
My first auction has now gone live, it looks and works perfectly and I cannot recommend these people highly enough. I have told Neha and their crew that they are more than welcome to use our site as an example of what they offer if they need to. Use with the upmost confidence as they will go above and beyond to ensure you are happy. Jim. UKSW

United Kingdom
Time spent using app: About 1 month
May 18, 2016

I installed the app, and in about 20 minutes, I was listing 30 different auctions. This app has solved my need for wanting auction products, and will start to add another revenue source to my store. I think the app is fantastic, and the customer service support is beyond a 5 star rating. Customer service is very friendly, easy to work with, and able to solve any help issues immediately. Very good app, I would highly recommend.

Friendly Box Breaks
United States
Time spent using app: 7 months
Edited April 18, 2017

Update: Stayed with them clearly and added a star. The support channel for responses have been a little more speedy, however the proxy bidding doesnt look like its going to be fixed unless it comes by enough of requests or the feature. The issue I am having is getting mismatched RSS feed items, which I feel they will fix. Figured I would do an update and remove my last update as I was extremely angry with their support channel which seems to have been adjusted. I just seriously wish they would fix the issue with the amount people bid if they mistype it.

Almost Final Update: I am so close to just cancelling, we have had more problems then you can shake a stick at. Seriously on a wednesday its down??? Why would you create a script and not perform any maintennance on it and then we people have won an auction they cant check out. Even if you go to the app online, same thing. Just horrible all around

Update: This is getting horrible. Now we are down again, in a 3 day window! 3 day its broken again! I really wish there was another option. I cant help but keep these guys at 2 star till they fixed this PERM. I lose customers cause of this bs

Had a hiccup with the auction page, they had to recreate it but I lost 3 customers for them complaining it was down too long and unprofessional....

Update: So I had to uninstall to get this working again as they had an issue with their systems which caused no one to be able to check oiut. It is fixed but now im getting a syntax error. I had to pay for the RSS feed that is supposed to be done monday but now i have other issues

Update: Okay they fixed the link in the email it sends. Couple issue, sorry to keep ranting on but I want to show people whats going on behind scenes. They added the option to add this to a PAGE, AMAZING! Only issue is I have no idea where its pulling it from. I WOULD love an RSS or Atom feed so I can pull this up and when I put up a new auction I could do a multitude of things to make it more user friendly. Alert when a new item is added and so forth. Not a HUGE deal. Last thing is when you create an auction for an item it goes in its OWN section of an item (shopify auction) which I had to hide from menus because it just was messing up my spaces. It would be nice if it SOLD it as the item, so when they were reminded to do a review on an item it wasnt on an item that "didnt exsist (ie: shopify auction 8)". Thats not the biggest deal but its a pretty significant thing.

Biggest downfall: I use an app for iOS and android, even linking to this page with the div in it, it wont show thru the app. Again, this would be helpful if there was a way to have an RSS.

Another Update: Been emailing them for 3 days now with 0 response. I cant run anymore auctions because in the email they are using a link like this "https://{$shop_name}/a/bids/1/2/{$customer}" this cannot be used for a multitude of reasons I wont get into. They arent fixing it and its been broke for several days now. I am at the point of just throwing in the towel

Update: Found a work around, I made a collection and put that on my main page and have it show PRODUCT title NOT shopify auction and then it removes the glitch. I guess whatever. Still need a way to delete old auctions, AND offer 2nd chance for someone that doesnt end up buying it. Also next issue is the page that shows the auctions. What it does is create a "fake" product which if you know what your doing you can access this item and all the auctions are variants for that item

Update: Ok so here we are ONE last time. This is still so broken, when an auction is over and I set it 2 days it DOESNT delete. They dont respond to emails, they have horrible support, just let down.

Update: This could SO use a DIV that you could put on a page that would show the AUCTIONS. Or maybe even a collection that shows them. I guess I could manually do it. Well today I found a problem with the auctions, on the product grid item if on the main page it removes the 5th item in the row or the 4th or whatever is immediately after the item that is auctioned

Couple things; I have been using this for about 3 hours or so. I can tell you that its kind of silly to NOT be able to put a code up to have a page that lists all the auctions that are up. Also the way it looks when you put it on the product page is not the best; I will be re writing a lot of the CSS to make it look more fluid in design. It def has the possibilies of being really good and DEF a cool thought

Time spent using app: Almost 5 years