Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly design, and reliable performance, especially for personalized products. They value the time-saving template feature and compatibility with Shopify 2.0 themes. The customer support team is praised for their efficiency and proactive live chat service. The app offers a free plan for testing or single product use and is continuously improved, instilling confidence in its future potential.

October 11, 2017

It's a really fantastic APP and wonderful SERVICE!!!

Balisnake
Indonesia
4 months using the app
Edited April 12, 2022

Such a quick and smooth download and easy to use! Makes my site look so much better. Aman was so helpful to make sure it was working before my site launch!! Thank you
Aman support always great!!!

Slow Garments
United Kingdom
4 months using the app
Product Customizer replied December 26, 2021

Hello to our friends from Slow Garments

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 20, 2014

LOVE THIS APP! We've been using it for a couple months with great success and it's perfect for our customized Make My Mutt decals. We're currently redesigning our site and ran into a snag along the way so we contacted the support team around midnight... the very next day I received an email saying that everything has been fixed. Best part, everything actually WAS fixed.

Highly recommend this invaluable app and superb support!

~ Doggie Decals

Doggie Decals
United States
4 months using the app
March 11, 2016

This app has been working great for me, having the ability to list more than one hundred variants on each product page has allowed us to really clean up our storefront, consolidating similar items and allowing our customers to find the product they need much easier. Customer support, specificially Beka Rice is extremely helpful, and even remotely fixed the code on our theme for us in a matter of minutes. Would be a steal at twice the price.

Nemos Garage Com
United States
4 months using the app
May 10, 2023

Great app. A very reponsive and helpful support.

The Wedding Locks
Latvia
3 months using the app
Product Customizer replied May 11, 2023

Hello to our friends at The Wedding Locks

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

December 4, 2015

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

Keystonevapor
United States
4 months using the app
August 2, 2022

We needed the upgraded plan but its been working great so far since we need conditional logic for multiple products.

Forbes Shook
United States
4 months using the app
Product Customizer replied August 2, 2022

Hello to our friends at Forbes Shook

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

December 1, 2016

This is a great app! I had a difficult time finding an app that enabled me to change pricing for different options. Product Customizer does the trick. The support team is fabulous! Super responsive and very helpful. I have reached out to them several times and always receive a response and a recommended solution within a couple of hours.

Facelix
United States
4 months using the app
January 10, 2018

Works great and the support is unbelievable, they made many custom changes upon request
Thank you!!

Rugs World
United States
3 months using the app
April 11, 2021

I used this app in the past and loved it. I left Shopify for a couple of years, came back, shopped different customizers and in the end, came back to this one. The features can't be beat, I love being able to see what products I need to add options to, what options they already have and the ease of navigating around. AND, their customer service is stellar. That goes a long way with me, they actually know what they are doing, are able to explain what I had wrong and were very positive and polite. In this new world we are living in, kindness really does matter. Thank you for this app!

Oakwood Decals
United States
3 months using the app
Product Customizer replied April 14, 2021

Hello to our friends from Oakwood Decals

We are very happy that we were able to assist you! We sincerely appreciate this honest and thoughtful review! It makes our hard work all the worthwhile! We wish you and your store great success on your ecommerce journey :-)

-Melissa & the Product Customizer Support Team