Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 23, 2022

I just installed the app and so far it's working great! Had to contact support to ask some questions and their were fast and very knowledgeable and were able to help me right away. Thanks again

NFTouchable
Canada
5 days using the app
Product Customizer replied February 24, 2022

Hello to our friends at NFTouchable

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 30, 2021

We recently installed this app to add gift wrap to the products on our website. We had a slight issue once the app was installed with our product variants not working, but we reached out to support and Kevon was really helpful. He responded quickly to our issue and corrected the problem all within 24 hours. Great service and would definitely recommend!

Reeves & Reeves
United Kingdom
5 days using the app
Product Customizer replied May 3, 2021

Hello to our friends from Reeves & Reeves

Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries.

-Melissa & the Product Customizer Support Team

February 23, 2022

Die App ist klasse, genau das, was ich für meinen Shop gerade benötige und mir wurde mit der Einrichtung sehr geholfen. Vielen Dank, kann ich empfehlen. :)

hausbox48
Germany
5 days using the app
Product Customizer replied February 24, 2022

Hallo an unsere Freunde von hausbox48

Danke für die tolle Bewertung. Wir freuen uns sehr zu hören, dass Ihnen der Product Customizer gefällt. Wir tun alles, um jedem Händler zu helfen, und ich freue mich, dass wir für Sie ins Schwarze getroffen haben. Wir wünschen Ihnen und Ihrem Shop viel Erfolg!

Prost,
Pushpesh und das Support-Team für Produktanpasser

March 30, 2023

Good app. Helped me customise my products! Cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

ICMT Products
Romania
5 days using the app
Product Customizer replied April 3, 2023

Hello to our friends at ICMT Products

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

July 31, 2017

So far so good, wonderful customer service (Ryan Frizzell) All questions and concerns have been dealt with and I'm looking forward to seeing all the capabilities of this app. I love all the options- um... amazing!

Anomaly Creations Designs
United States
4 days using the app
January 11, 2023

Have been using this app a few days and so far great - quick response to support and very friendly - Thanks :)

ototouk
United Kingdom
4 days using the app
Product Customizer replied January 12, 2023

Hello to our friends at ototouk

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

June 24, 2022

Really quick and helpful customer service. Updated my theme to show the correct product varient and was easy to deal with.

Kamari Furniture
Australia
4 days using the app
Product Customizer replied June 27, 2022

Hello to our friends at Kamari Furniture

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 17, 2022

Amazing customer service by Aman! Answered all my questions/queries fast and quickly. Thank you again.

SHANINA
Australia
4 days using the app
Product Customizer replied April 18, 2022

Hello to our friends at SHANINA

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

August 25, 2022

Not 100% what I was looking for but due to the timely mannor a staff member was able to help I give 5 Stars. Had one other issue, but it's on shopify's end.

Discount Parking Permits
United States
4 days using the app
Product Customizer replied August 29, 2022

Hello to our friends at Discount Parking Permits

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

March 16, 2019

So far, this app does everything we need. It is easy to use and the support response is FAST.

Lucky Hoodoo Products
United States
4 days using the app
Product Customizer replied March 22, 2019

Friends at Lucky Hoodoo, it's certainly been a pleasure serving you all thus far! So glad we have been able to take care of your questions so quickly - we definitely work hard to keep our response-times as close to real-time as possible! Thanks for taking the time to leave us a rating! SO appreciated! :)