Reviews (1,754)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.

February 10, 2022

Great customer service from Aman! App easy to use and navigate and allows lots of different options to suit your needs

SET THE TONE LONDON
United Kingdom
About 1 hour using the app
Product Customizer replied February 11, 2022

Hello to our friends from SET THE TONE LONDON

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

May 18, 2023

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

LopeLocks UK
United Kingdom
About 1 hour using the app
Product Customizer replied May 19, 2023

Hello to our friends at LopeLocks UK

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

February 17, 2022

Aman was amazing in getting the App integrated for me. Now it's time to get the app to do it's thing

Bspoke Velo
Australia
About 1 hour using the app
Product Customizer replied February 18, 2022

Hello to our friends from Bspoke Velo

We are extremely happy to hear this! We appreciate you leaving us this awesome review! We will definitely relay your appreciation to Aman, who we know will be delighted to read your comment!

Cheers,
Pushpesh & the Product Customizer Support Team

February 16, 2022

Very helpful and quick to response from customer service. Haven't tried the app yet, but so far so good.

Paw Five
Canada
About 1 hour using the app
Product Customizer replied February 18, 2022

Hello to our friends from Paw Five

Thank you for leaving this review! We appreciate you taking the time out to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

October 31, 2022

Great customer service! I didn't get it to work at first and got help immediately. Love the pricing model as well.

Bellaland
Switzerland
About 1 hour using the app
Product Customizer replied November 1, 2022

Hello to our friends at Bellaland

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

December 8, 2022

Installed the app for two of my shopify stores and they are working seamlessly.

Kudos to the prompt and effective technical support, hassle-free indeed!

Phoenix Sweets Cakery
Australia
About 1 hour using the app
Product Customizer replied December 9, 2022

Hello to our friends at Phoenix Sweets Cakery

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 22, 2023

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products.

I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme.

I will definitely be upgrading to the paid plan for my other customisable products.

Thank you!

Rest In Pieces
United Kingdom
About 1 hour using the app
Product Customizer replied March 22, 2023

Hello to our friends at Rest In Pieces

Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 13, 2022

This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.

shoplumee
Malaysia
About 1 hour using the app
Product Customizer replied April 13, 2022

Hello to our friends from shoplumee

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 30, 2022

excellent, they helped me solve my problem super fast and they are excellent. The best APP to use for your Ecommerce

LISTOSBPO
Colombia
About 1 hour using the app
Product Customizer replied March 30, 2022

Hello to our friends at LISTOSBPO

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

October 31, 2022

Customer Support is amazing, very responsive and very quick! I'm very satisfied and will continue to use their service!

Olivier's Butchery
United States
44 minutes using the app
Product Customizer replied November 1, 2022

Hello to our friends at Olivier's Butchery

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team