Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic,
Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!
The Support Team
Absolutely amazing jumped on a call straight away showed us how this would function perfectly for our business, ran through a demo and also built our first few products with us.
Then was willing to show us how we could customise to make it suit our theme!
OUTSTANDING!!
Hello Sticker Gringo,
This is a fantastic review of our support services and our app! Thank you for recognizing the support you received. We take pride in getting answers quickly and with the least amount of back-and-forth action. We also love to educate as we do this. It appears that is what you received when you reached out. Thank you again!
The Support Team
Needed some assistance and they got right on it. A1 service
The app is great, and I actually encountered a few issues and the team helped me right away. they even stayed with me in the chat for hours until all my issues are solved, and made some unique adjustments just for me without charging me a penny.
The guy who helped me called "Deepanjoy", if you have him on chat, you are in a great hands.
Hi Shape by kate,
Thank you for leaving this review. Deepanjoy is an absolute rockstar on our team! Please do not hesitate to reach out to us for any future needs!
Great customer service and quick turnaround on problem solving. This app meets tons of needs for my business and is better than another app that claimed to do something similar. Very user-friendly!
Hi shopbrushandline,
This is a very nice review to read, thank you so much for taking the time to write it! Our development and support teams are constantly at work to make the app as easy to use as possible, and we're always here to provide live support when it is needed. Please always feel free to reach out to us for any future needs!
Super toller und schneller Kundensevice.
Hallo ManTau Lifestyle,
vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem schnellen Kundenservice zufrieden sind. Ihr Feedback motiviert uns, weiterhin unser Bestes zu geben.
Excellent and timely customer service. The app works very well.
Hi Great Gift World,
Thanks for the kind words, please do not hesitate to reach out to us for any future needs!
I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!
Hi Jassy Creations & Co.
Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!
Very helpful
Hi Pawtomized,
Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us.
Thanks for being a valued user!
A great app for all those is product customization business. I am more than pleased with level of professional assistance from the team. Their response is timely and always go an extra mile to answer your query. The upload of the images into Shopify is seamless when using this app.
Hi there Photo Gifts Online,
We love to hear that Product Options & Customizer is giving you the customization that you are looking for. Thanks for giving us this great review.
The Support Team