Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Really happy with the app and the tech team is extremely helpful (and quick) with changes.
Hi The Lanam Shop,
Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes.
We appreciate your continued support!
Exactly the customisation I needed for my website . Contact centre was also very helpful and understood the brief.
Hi Abrahamallen,
Thanks for the kind words! We're thrilled that you having a great experience with our app and the support team behind it. Cheers and happy selling!
First time user here. Amazing support, very friendly and helpful and fast. I'm gonna stick around.
Hi there Custom Additions,
Thanks for leaving us this review and we are glad you are here! Our support team strives to give the best customer experience ever and if you need us for anything, please do not hesitate to reach out!
The Support Team
I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!
Hi PopPop Teez,
Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!
New to the app, very happy with the options provided and most of all the customer service. Both Nicoz and Shev were able to guide me step by step to install new features to my website and made a huge task feel quick, simple and easy to learn. Very excited to progress further and see what new features I can use. Thanks
Hi Dilmeet Kaur,
This is a great review and we appreciate you leaving it for us! We love to hear that you are happy with the options and the customer support team. It is great that both Shev and Nicoz were able to give you the direction you needed to get your features on your website. Thanks for using Product Options & Customizer.
The Support Team
We used this app for almost two years and it worked well. We changed some of our product lines and no longer needed the app. Shevaughn was tremendous in helping with closing the account and helping me with a couple of technical issues.
Hi Utopia Products,
We're sorry to see you go, but completely understand that the needs of your business can change. We're thrilled to have the privilege of serving merchants such as yourself. Thank you in particular for recognizing Shevaughn, who is an absolutely outstanding employee. If your product lines change again, we will always be here to assist you!
Great help! Definitely great to work with!
Hi Old Town Soap Co.,
Thank you for your kind words! We're thrilled to hear how impressed you are with Shevaughn's assistance. Providing top-notch customer service is our priority, and we're glad Shevaughn could help you effectively. Thanks again for sharing!
Just starting out, but so far so good. Very helpful with set up and support.
Hi Chester & Co.,
Thanks for sharing your experience! We're thrilled to hear that things are off to a good start for you. It's great to know that our support team was helpful during the setup process. Thanks again!
Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)
Service is awesome! Thank you Shevaughn.
Hi OttawaTeamShop,
Thanks for the nice review, Shevaughn is a rockstar on our team!