Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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I have been using customizer on my site for 7 years. This app is great to provide my clients the custom options they need. Tech support is very responsive with any issue you have.
Hello to our friends at Fairway Leathers
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Love this app. we've had it for a couple of years now. The support is the best whenever we've reached out!
Edit June 2023 - Just spoken to Aman with an issue we were having with the app and Aman answered within minutes and fixed the issue in seconds. Thank you so much! You are the best!
Hello friends from Eden Zoe,
Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
The support for this app is out of this world. Not only do they help you but they WANT to help you!
Hello friends at Cape Cod Beach Chair Company! This is Sean, the Customer Success Manager with Product Customizer :)
Haha glad you caught onto that! We certainly want to help every client, even if we're not the perfect solution for a given store -- we're all in this together! Appreciate you taking the action here to leave us a review. May your store sell lots and lots...
-The Product Options & Customizer Team
Great app, and quick support. We would recommend to anyone looking to have extensive product options.
Hello to our friends at Slick Woody's
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.
Hello to our friends at All She Wrote
Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
This is AMAZING. I have just started on my Shopify journey and need to work fast. The first hurdle was needing to add options to products and within ten minutes of downloading this app I had modified my theme and IT JUST WORKS. Brilliant. Thank you.
This was just what I was looking for! Having text customization on my product pages is a must for my stationery design business. The Product Customizer was easy to set up and works perfectly. I had a question about the file upload option and customer support was super fast and had an answer to me the following morning. Thanks for making selling my designs so much easier!
Very easy to use, love using this app to put multiple options for 1 item.
The app works great for our customization needs and the customer service is amazing. We recently updated our site and noticed the app wasn't working and sent an email. Within that response email, the app was fix and already up and running before I even noticed. Thanks understanding how important these things are for our business and helping out right away!
Product Customizer is a great app.
The best part about it is that it lets you create more than the 100 Variants (3 types), which is Shopify's Maximum.
The support has also been fantastic!
Follow up to my review from 4 years ago: support is still rocking it! Very responsive and quick resolution to issue.