Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

May 13, 2020

Kevon was great with an adjustment i requested for my website. He was polite, efficient and made such a difference to how the app works on my store. Thank you so much!

JensLittleT
United Kingdom
Over 3 years using the app
Product Customizer replied May 13, 2020

Hello to our friends from JensLittleT,

Thank you so much for taking the time to leave this awesome review. So glad that Kevon did a great job for you. I hope JensLittleT does super well online!

Sean & The Product Options & Customizer Team

August 4, 2013

This app has saved me hours and hours of adding in all of my product options! The product variants in Shopify are fine if you only have a couple of options, but I have way more. Product Customizer not only saved me a ton of time entering all these options, but the save and apply option set feature saved me even more. This is way worth the $4 a month, thanks Product Customizer!

The Tailored Shop, LLC
United States
Over 3 years using the app
March 11, 2019

Love this app. Helps me with all the different options we offer on our site. Customer service has been amazing.

Seriously Stickers
United States
Over 3 years using the app
Product Customizer replied March 22, 2019

Thanks for the kudos on the great customer service! Hope your store at Seriously Stickers benefits greatly from the added product options!

Edited March 12, 2021

The app was working amazingly fine not sure what has happened it has now totally stopped working. The service team email you saying it all fine but has not checked if it working or not. And has created alot of problems for us. ALL FIXED AND ALL WORKING

Babba box
United Kingdom
Over 3 years using the app
Product Customizer replied March 19, 2021

Hello to our friends from Babba box

Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online

-Melissa & the Product Customizer Support Team

March 23, 2017

My store has been using this priceless app for the past year and it has been incredible. 99% of our products are customizable, and this app is THE most bang for any buck spent! Rather than spend thousands of dollars on experts to properly code our site, we've employed this app by ShopStorm and it has proven invaluable. Additionally, the support team has provided the best of help, even fixing problems over weekends! Thanks to the team here, and I will remain a loyal customer.

Steve

Scuderia Automobili
United States
Over 3 years using the app
Edited January 29, 2023

Easy & nice! Many choices... Perfect complement for my personalized products in my Onlineshop :) Great and fast support even on sunday! Thank you!

Industryfy
Germany
Over 3 years using the app
Product Customizer replied May 4, 2020

Hello to our friends from IndustryFy!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly a blessing!! Hope Industryfy is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

September 18, 2020

So easy to use and their support team answered our questions quickly! Looking forward to using this customizer for our personalized products.

Kind and Cozy
United States
Over 3 years using the app
Product Customizer replied September 21, 2020

Hello friends at Kind and Cozy

Very kind of you to leave this review here! :-) We really appreciate it! We're glad support handled your query quickly! We wish you much success online!

- Melissa & The Product Options & Customizer Team

April 7, 2022

I used this app to customize products which components required different prices. When our theme was revised there were a few problems. However, Product customizer and especially Aman worked until the issues were resolved. This was an example of excellent customer service. I highly recommend this app!

Ooh La La Skin Care
United States
Over 3 years using the app
Product Customizer replied April 12, 2022

Hello to our friends at Ooh La La Skin Care

Thanks for sharing your review with us and the community. We're delighted to hear that Aman and the team were able to solve all your problems. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation.

Cheers,
Pushpesh & the Product Customizer Support Team

November 23, 2019

This app is great for adding variants...very easy to use and quick response for customer support....definitely would recommend it to anyone

willowcreekcanyon
United States
About 3 years using the app
Product Customizer replied November 25, 2019

Hello friends from willowcreekcanyon!

Really appreciate you taking the time to leave this great review! Glad you feel our app is great and that the support team is too. We are pretty proud of both :-) May willowcreekcanyon be massively successful!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 27, 2019

This app is wonderful, very user friendly and the customer service is even better! Benedict was extremely helpful and worked tirelessly to get me exactly what I wanted in an app. From testing out different variant options to making sure my variants looked aesthetically pleasing on my website. This company is one of the best ones I’ve gotten the pleasure of working with on Shopify!! Thanks!

Sher Lighting & Design
United States
About 3 years using the app
Product Customizer replied November 27, 2019

Hello friends from Sher Lighting & Design!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you think our app is wonderful and that Benedict was able to help you successfully customize your app. We love what we do and hope that Sher Lighting & Design is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team