Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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The Product Customizer app gets 5 stars from me because their customer service is phenomenal. Responsive, nice, friendly, and very helpful!
Not to mention, their app helps me to provide my customers with customizable products as well :)
Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing
Hello to our friends at Detail Gifts
We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Product Customizer Support Team
The technical support department is too bad, always prolonging the support time, badly affecting the business. 1 star
Thank you very much for leaving us this feedback. This is Sean, the Customer Success Manager with Product Customizer.
I see that your unique theme was causing a rare issue with compatibility with our app, and it did take our support team longer than normal as they tried to get to the bottom of it. I'm VERY sorry about this, it is not at all what we aim for.
We would love the chance to try this again? I can personally make sure you are 100% taken care of and get our BEST developers to get it right for your stores theme right away.
Please let me know if I can help you with that? Again I'm very sorry about your experience.
Sean H - Customer Success Manager
Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.
Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :)
So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world!
-The Product Options & Customizer Team
Just started using this app and while I'm still sorting everything out i do need to acknowledge how awesome their support is. They've helped me through a couple issues and from what I can see about the app it's extremely flexible which is exactly what i was looking for. Great app!
Super application permettant de créer des articles personnalisées et super service client, à l'écoute et toujours prêt à aider, super rapide et efficace
Bonjour à nos amis de Waltitchies
Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères!
Acclamations,
Pushpesh et l'équipe d'assistance du personnalisateur de produit
This app is wonderful! Many of my products are customizable (personalized) and before getting this app, customers were having to send me separate emails to tell me names, colors, etc. to put on my buttons. Now they can click options quickly while they're on the product page.
And, it is so EASY to use! I highly recommend it!!!
Incredible customer service by Aman, replied within a minute and resolved my issue instantly. Very impressed.
the app does the job :)
Really nice app, easy to understand and work with. If you want to translate your site, this app works well with langify. And the support team, how can i say, amazing!!
Great app just what we needed here at Key Workwear.
Their tec support is fantastic, fast responce times and will even do the task you are strugling with.
Hi there Key Workwear,
This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us!
The Support Team