Product Options & Customizer , 1,310 reviews
I recently encountered an issue with the "option requirement" feature in Product Options, and was fortunate enough to receive assistance from Sheniel, one of their technical support specialists. I feel compelled to share my experience and highlight the exemplary service I received.
From the very beginning, Sheniel proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue.
Sheniel's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of the issue I was facing and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty.
In addition to his technical prowess, Sheniel displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience a positive one.
Overall, I cannot express enough gratitude for Sheniel's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I am now able to use the "option requirement" feature with confidence and ease. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Sheniel.
Hello to our friends at Camila's Patisserie
Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable !
Merci encore Shevaughn !
Hello to our friends at Distillerie du Fjord
Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que Shevaughn a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès.
Tanu & The Product Customizer Support Team
This app is super awesome so far, I am excited to see what it can do in the future. Only using the free plan for right now but am very impressed.
Hello to our friends at UpwardPro
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
great customer service
Hello to our friends at iTrendy-Amsterdam
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.
Hello to our friends at Visual Garage Inc
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it
Hello to our friends at ourevolve
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it
Hello to our friends at HeartTouches
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products.
I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme.
I will definitely be upgrading to the paid plan for my other customisable products.
Thank you!
Hello to our friends at Rest In Pieces
Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I can recommand this app completly. The support is also very fast and friendly.
The app keeps its promises as described. 10/10
Hello to our friends at Poseidon
Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Fast customer support. Thank you!
App allows us to let customers add gratuity or premium add-ons to existing items.
Hello to our friends at André’s Confiserie Suisse
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team