PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,004)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for personalized products, enhancing customer interaction and satisfaction. Its flexibility and user-friendly interface allow easy customization with features like conditional logic and upcharges. Seamless Shopify integration and reliable performance are noted, with many using it for years without issues. The customer support is exceptional, responsive, and professional, offering personalized assistance through calls and video meetings, even on weekends and holidays.

January 24, 2022

Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.

Charleston Street
United States
About 1 year using the app
Product Customizer replied January 24, 2022

Hello to our friends at Charleston Street

We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon.

Cheers,
Pushpesh & the Product Customizer Support Team

January 27, 2017

Totally groovy.

Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.

Savage The Ultimate Apparel Company
United States
About 1 year using the app
March 7, 2023

The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.

MyHomeware Pty Ltd (ABN: 66 657 841 659)
Australia
About 1 year using the app
Product Customizer replied March 9, 2023

Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659)

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

February 16, 2022

The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.

Peachy Lane Aus
Australia
9 months using the app
Product Customizer replied February 18, 2022

Hello to our friends from Peachy Lane Aus

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

February 24, 2022

overall great app. some technical difficulties along the way but support is very eager to help and fixes the problems quick.

The Front Line
Canada
8 months using the app
Product Customizer replied February 24, 2022

Hello to our friends at The Front Line

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

May 16, 2024

I had my zoom demo yesterday, what a great experience! My representative started out asking me what I needed to be successful. He was so helpful helping me set up the app. I'm a novice at most of this and now I will be able to have my customers upload and design features of my products. I'm looking forward to my trial period to see what all I can come up with. Thanks!!!

PopPop Teez
United States
About 22 hours using the app
Product Customizer replied May 21, 2024

Hi PopPop Teez,

Thank you for sharing your experience! We're thrilled to hear that your demo went well and that our team member could help you set up the app to meet your needs. It's great to know that you feel more confident in using the features to benefit your customers. We look forward to hearing about your creative ideas during your trial period. Thanks for sharing!

January 17, 2014

Really great app. VERY helpful support with immediate attention to issues.

kris nations
United States
4 months using the app
January 22, 2014

This is a very helpful tool. I was able to do exactly what I needed to do to sell my product. In the past I have had to work with very large and difficult files to make changes and show the different prices, colors and styles of my product.....not anymore!

G Schoepfer Inc Eyes for Dolls
United States
4 months using the app
Edited May 28, 2020

I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!

CoffinComicsShop.com
United States
3 months using the app
Product Customizer replied May 29, 2020

Hello to our friends from CoffinComicsShop.com!

Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce!

Sean & The Product Options & Customizer Team

October 1, 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Curve Cycling
Australia
3 months using the app