Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly design, and reliable performance, especially for personalized products. They value the time-saving template feature and compatibility with Shopify 2.0 themes. The customer support team is praised for their efficiency and proactive live chat service. The app offers a free plan for testing or single product use and is continuously improved, instilling confidence in its future potential.

April 22, 2024

Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck

Bespoke Art Framing
Australia
Over 6 years using the app
Product Customizer replied April 29, 2024

Hi Bespoke Art Framing,

Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!

March 26, 2024

I've been using this app for around 6 years now, it adds so much functionality to my website at www.madeforyou.co.uk, is easy to use and the customer support whenever I need it is fantastic. I was dealing with Shevaugn this evening, what a superstar

Made For You
United Kingdom
Almost 8 years using the app
April 19, 2024

Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend

strictlygeneric
United States
Over 2 years using the app
Product Customizer replied April 23, 2024

Hi strictlygeneric,

Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!

April 29, 2024

I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!

Sweet Missions
United States
Over 1 year using the app
Product Customizer replied May 7, 2024

Hi Sweet Missions,

Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!

April 16, 2024

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

ThatLittleCakeShop
New Zealand
Almost 3 years using the app
Product Customizer replied April 18, 2024

Hi ThatLittleCakeShop,

Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

April 22, 2024

Amazing customer service, had a problem and it was sorted within 30 minutes!

YellowBlossomDesignsLtd
United Kingdom
Over 6 years using the app
Product Customizer replied April 29, 2024

Hi YellowBlossomDesignsLtd,

Thank you for your kind words! We're thrilled to hear that our customer service team was able to resolve your issue promptly. Your satisfaction is our priority, and we're here to assist you whenever you need us!

February 22, 2024

We use this app to allow our customers to add personalisation to some of products.
It works really well and is easy to set up and use.
We have only needed tech support once so far and the team were super quick to reply and sorted the issue for us straight away.

ByJenny McCarthy
Ireland
12 months using the app
Product Customizer replied February 26, 2024

Hello there ByJenny McCarthy,

Thank you for this fantastic review of Product Options & Customizer. It is great to hear that you had easy set up and that you reached out when you needed assistance. We take pride in offering fast resolution to our customer needs. Do not hesitate to reach out anytime you need us.

The Support Team

March 26, 2024

Deep helped me resolve an issue I was having with my site right away! Highly recommend

shopivyjewel
United States
Almost 2 years using the app
Product Customizer replied March 27, 2024

Hi shopivyjewel,

Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!

April 16, 2024

Had a problem and very quickly got help from Aman and the problem is fixed!

Stag Design
United Kingdom
Over 10 years using the app
Product Customizer replied April 17, 2024

Hi Stag Design,

Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!

April 15, 2024

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

FYEAH Printing
United States
Over 8 years using the app
Product Customizer replied April 17, 2024

Hi FYEAH Printing,

Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!