Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

July 11, 2020

Top! Un vrai gain de temps pour organiser ses promotions! Merci pour cette application! C’est vraiment top merci!

LOIRPEL APPARELS
France
About 24 hours using the app
Edited March 14, 2019

Very nice and helpfull service by Jonnathan. Sin requerirle utilizar el idioma español el identificó que el sitio era Mexicano y asesoró en lengua nativa.

Metals And Supplies de México
Mexico
About 24 hours using the app
BOLD replied March 15, 2019

Thanks for the review! Please let us know if you need any further help. :-)

May 3, 2020

I used this app to set up my site wide sale and it was done in less than 5 minutes! Great App.
Only criticism I have is the plans could be cheaper but overall happy

Aroma Beauty
Australia
About 23 hours using the app
September 30, 2017

Would have given 5 stars but due to the fact i can't schedule deals as i live in Australia and the server for +10 timezone no longer works meaning i have to manulky set up discounts. Is a great app.

Holdstock Jewellery Store
Australia
18 days using the app
January 30, 2019

xdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd.

Tamphie
Spain
About 23 hours using the app
October 30, 2019

Really amazing customer support – fast, friendly and helpful. Dylan was really lovely – best customer support you could hope for.

Dora Larsen
United Kingdom
About 20 hours using the app
BOLD replied October 31, 2019

Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that Dylan was able to give you the amazing support we strive for. He's newer to the team, but has been doing such a great job helping our merchants. Thank you again for the kind words!

July 12, 2017

The Bold support team is awesome! They went above and beyond to get me up and going with their app.

Carolina Kettle
United States
About 20 hours using the app
Edited November 28, 2020

let's just say we haven't gotten started off on the right foot with bold apps. i read all the reviews, spent hours setting up my BFCM sale, got excited for it to launch, then the day of I woke up to dozens of emails and DMs from frustrated customers saying the discount disappeared when they go to the cart. 8 hours later of being on and off with customer support a solution was found...by me! the slide out cart app we had seemed to be causing the problem, i deleted it and went on my way as it seemed everything was working fine. went to bed exhausted, then woke up to our drop down menu not working and the bold discount app applying 20% off of everything (including brands that are never allowed to go on sale), now my thanksgiving day is being spent (again) being consumed with trying to get this resolved. frustrating to say the least, i don't have a happy experience with bold 11.28.20 UPDATE
So if one of your experts reach out it wasn't to me as I haven't received any requests from anyone at BOLD. I would be interested in speaking with them.

Olson's Tack Shop
United States
16 days using the app
BOLD replied November 27, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

November 25, 2020

I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!

Family Arts Needlework Shop
United States
About 20 hours using the app
BOLD replied November 25, 2020

Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!

May 17, 2020

I used this app to create multiple discount rates for different products. It was really user-friendly, very intuitive and perfect for my need. I selected it from a list of suggestions by the Shopify Support staff and have so far only explored this feature f multiple discount rates.
Am eager to explore it more. Thank you!

What I'd love to see is the following:
1) List of all products in my webstore with an input box to enter what discount I want to offer for that product
2) When creating multiple discount rates for the products, it would really help if a product that has already been marked in a Discount X% list is not shown as an option in the Discount Y% list when I am selecting products for Discount Y%. I had to go back and forth a lot, till I finally colour coded my product list in Excel with different colours for each slab, so I could cross check whether I had already assigned a discount for a product or not.

That said, I still think it's a great app!

The Handicraft Studio
India
14 days using the app