Bold Discounts ‑ Flash Sales , 1,216 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.
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Really amazing customer support – fast, friendly and helpful. Dylan was really lovely – best customer support you could hope for.
Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that Dylan was able to give you the amazing support we strive for. He's newer to the team, but has been doing such a great job helping our merchants. Thank you again for the kind words!
The Bold support team is awesome! They went above and beyond to get me up and going with their app.
I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!
Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!
let's just say we haven't gotten started off on the right foot with bold apps. i read all the reviews, spent hours setting up my BFCM sale, got excited for it to launch, then the day of I woke up to dozens of emails and DMs from frustrated customers saying the discount disappeared when they go to the cart. 8 hours later of being on and off with customer support a solution was found...by me! the slide out cart app we had seemed to be causing the problem, i deleted it and went on my way as it seemed everything was working fine. went to bed exhausted, then woke up to our drop down menu not working and the bold discount app applying 20% off of everything (including brands that are never allowed to go on sale), now my thanksgiving day is being spent (again) being consumed with trying to get this resolved. frustrating to say the least, i don't have a happy experience with bold 11.28.20 UPDATE
So if one of your experts reach out it wasn't to me as I haven't received any requests from anyone at BOLD. I would be interested in speaking with them.
Thank you for your honest feedback - we are sorry to hear about the technical issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
I used this app to create multiple discount rates for different products. It was really user-friendly, very intuitive and perfect for my need. I selected it from a list of suggestions by the Shopify Support staff and have so far only explored this feature f multiple discount rates.
Am eager to explore it more. Thank you!
What I'd love to see is the following:
1) List of all products in my webstore with an input box to enter what discount I want to offer for that product
2) When creating multiple discount rates for the products, it would really help if a product that has already been marked in a Discount X% list is not shown as an option in the Discount Y% list when I am selecting products for Discount Y%. I had to go back and forth a lot, till I finally colour coded my product list in Excel with different colours for each slab, so I could cross check whether I had already assigned a discount for a product or not.
That said, I still think it's a great app!
We installed this app for Black Friday and had some issues with it due to our Theme. Challi was amazing and provided super quick and immediate support and found the trouble that the theme was causing super quickly. Thank you so much!
Thank you so much for the review. So glad that Challi was able to provide you with quick support. Wishing you a successful Black Friday and Cyber Monday!
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Unfortunately, automatic install messed our theme and custom installation by app tech support didn't work either.
Kelsey helped me with all my problems, she was extremely fast and nice, if it wasn't for her, I'd probably had deleted the app! It wasnt working! She was awesome!!
This app has some major problems and is absolutely the slowest syncing app I have ever used. I made several discounts and added them to my store and they showed correctly. I started running the promotions but when I checked the next morning all the discounts were gone. The product still showed the Sale logo but the price was back to full retail. Support told me I would have to make each discount inactive and let it sync and then activate and sync it again. This took me over 8 hours but worked and discounts were showing again even though the amount of time it took was ridiculous. Next morning I check my site and all the discounts are gone again. I sent another email to support several hours ago but still have not heard back from them. I am looking for another app that will work now.