Great! They were working until my products were online. I will do the upgrade to get all my products online!
Noah’s Forest Friends
The app has a lot of potential but can be slow to load at times.
Support are keen to help but fixes to bugs (yes they are bugs even though they say they aren't) within the platform can be very slow.
Help links don't work and you get sent to article doesn't exist errors and the inventory filter doesn't save what it says the condition is e.g. greater than saves as equal to or greater than.
Just needs some attention to detail and documentation so if you want to just dump all products into a feed then this is the app for you.
Sadly not for us and we have moved to a different provider.
Thank you for your feedback Adam, we are continuously working on the product to improve it and feedback like yours helps us make the product more better.
THE ORGONE SHOP
Fantastic. The support team really helped me with my feeds and getting my shopping campaigns sorted out. Thank you so much Naana!! <3
This app is very intuitive and simple to use. the strong point is the help service, that answer to your questions immediately and help you to solve all problems. We are happy with this service ;)
The Chic Outlet
Love how quickly the team built the automated feed for me. No issues or concern with how support supported me. Great experience would recommend.
Such a great and straightforward application for managing our feeds needed for Affiliate Networks. The support is great and fast as well. Congrats guys!
Thunders Love | Socks
Fantastic Customer Service!! They are very efficient and solve your problems very quickly.
As the moment app with the best customer service that we have.
Hi, the app continues to be down for me, been months of issues with the feed not updating or not being able to generate an updated feed. UPDATE - Hi the server has been down for 2 days now as of 8-27-2019
Thank you for reaching out. Apologies for the delay in getting back to you. For some reason, we only discovered an email from you dated 23rd April. Perhaps the previous ones were not coming in? We have replied and await your response :)
Awesome app and Bella is amazing in customer service. SO VERY patient :)
Great app and great customer service. This app really allows you to properly customise your feed and get it into the right format to work for all of your sale channels. And when a feature isn't present (or doesn't work as expected) their customer service team is extremely responsive, and open to development changes. For instance, I request more than 4 inventory rules, to add rules to display colour, pattern and material within the feed - and they made it possible to add over 60 rules to meet a range of different variables (and this was done within 48 hours). The app also allows you to create custom feeds which can be used for other purposes too (such as creating a feed of products with missing images, or missing descriptions, etc). And that's just one example. You can get really creative with the feeds you can make, and use them to power some cool features (providing you have some coding experience, or access to developers). Really great app, couldn't recommend it enough.