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Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    9% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    12% of ratings are 1 stars
31 - 40 of 66 reviews

Alpha Lighting Electrics

Great app and amazing support

Partserv

I've been using retailtower pro on seven sites for a number of years. It's easy to set up, scalable, and the customer service is top notch. Responses to email always come in less than a day and live chat is instant. Every issue I've EVER had has been fixed with the utmost level of care and attentiveness, and there's no way I could manage my sales channels and inventory without these guys. HIGHLY recommended.

Aliveanddirty Co Uk

after 8 months working with the app paying for 2 enterprise subscriptions i am totally disappointed, if the app worked and the support network didnt lie then it would be great, neither of our accounts have been updating daily to send the latest feed to the merchant centre and we need to log in to press update feed every day to do this, whilst not a pain for 6 months support have been telling us it will be fixed and guess what it hasn't,

then i tried the analytics link and it doesn't work they have too many accounts linked to the email address they use, again i was told try tomorrow it will 100% work and guess what it doesn't ,

they have the basis of a good app perhaps they need to sack and replace their support staff asap

Etrexa

Looks like a great idea. Too bad it didn't work for us.

Woot Hammy

Really wanted this to work, but I could never get it to - don't really know why. Support was really friendly and tried hard to fix the problem.

Grats Decor

Amazing customer service. Installed apps before where there was close to 0% response. Support at RetailTower app is 100% for customer service and prompt responses. Responded within 12 hours and resolved/had answered all my questions within 48hours. Thank you

Yourturnkeystore 243

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

American Fan

It seems like ultimate app for e-commerce store that should be at every marketpalce. From other side it is not user-friendly and takes MUCH TIME to understand how everything goes. Hope see result from it. Owner of https://nfl-gears.com

My Cell Phone Style

This is not a good app if you are a novice like me. I actually got charged $19.99 the first day, which i was supposed to be on the Free Trail Period. This is a bait and switch. i tried to ask for my money back the following day and the rep was very rude and basically told me because I had already tried pulling data over to Amazon that i could not get a refund. I don't believe that is what there refund policy states. Also, I was really asking for help as I received several errors on my initial download and the advice I got was contact your supplier.

Betterjewels

Sometimes slow, but the app is very useful. Definitely recommended.