Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited October 20, 2016

Really wanted this to work, but I could never get it to - don't really know why. Support was really friendly and tried hard to fix the problem.

Woot Hammy
United States
26 days using the app
Edited May 12, 2020

The app has a lot of potential but can be slow to load at times.

Support are keen to help but fixes to bugs (yes they are bugs even though they say they aren't) within the platform can be very slow.

Help links don't work and you get sent to article doesn't exist errors and the inventory filter doesn't save what it says the condition is e.g. greater than saves as equal to or greater than.

Just needs some attention to detail and documentation so if you want to just dump all products into a feed then this is the app for you.

Sadly not for us and we have moved to a different provider.

Noah’s Forest Friends
United Kingdom
25 days using the app
FeedGeni replied May 11, 2020

Thank you for your feedback Adam, we are continuously working on the product to improve it and feedback like yours helps us make the product more better.

April 21, 2016

The set up was relatively simple, we encountered a number of errors trying to get our products on to Amazon but the support was quite quick to respond and were very helpful.

The only negative I would say is the lack of control over the feed (being able to do an if statement when matching feed titles would be a great feature) and generally not very clear to understand with how it works.

If you just want your products up on a marketplace then this is great, but if you want full control over your feed then it's maybe not the best option.

Partyaroo
United Kingdom
17 days using the app
February 12, 2018

They setup 1 out of 2 feeds (Google; but not Amazon) over a two week period; with wasting so much of my time... wish I never started with them.

Swimsale
United States
13 days using the app
September 19, 2016

It seems like ultimate app for e-commerce store that should be at every marketpalce. From other side it is not user-friendly and takes MUCH TIME to understand how everything goes. Hope see result from it. Owner of https://nfl-gears.com

American Fan
Singapore
12 days using the app
May 14, 2015

The developer is based in Ghana, Africa. Customer support consists of "Samuel Tuffuor" who will send you automated e-mails even after you uninstall the app. He promised to get my feed working when he got "to the office" but never followed up.

Terrible App that shouldn't be allowed on the Shopify Store at all.

MassageTableUSA
United States
6 days using the app
June 22, 2022

Great app, and stellar customer service. I've tested several feed generator apps before in order to create some heavily customized feeds for some applications, and this was definitely jackpot. Emphasis on customer service, the FeedGeni team has set up several custom feeds for me after my enquiry free of charge after I've installed the app. Definitely recommend!

CoffeeTime.dk
Austria
About 9 hours using the app
September 6, 2016

This is not a good app if you are a novice like me. I actually got charged $19.99 the first day, which i was supposed to be on the Free Trail Period. This is a bait and switch. i tried to ask for my money back the following day and the rep was very rude and basically told me because I had already tried pulling data over to Amazon that i could not get a refund. I don't believe that is what there refund policy states. Also, I was really asking for help as I received several errors on my initial download and the advice I got was contact your supplier.

My Cell Phone Style
United States
1 day using the app
November 18, 2017

It does not work at all. After i contacted customer service, which by the way take for ever to answer, they could asnwer my question.

Iboughtit Com
United States
About 7 hours using the app
October 24, 2017

since app update download feature is unavailable and most of the app is un responsive, contacted support the email platform crashed so had to start a live chat and asked how i can download my feed the response to this was its not working and they dont know when it will be working

Cheap Tots Toys
United Kingdom
About 3 hours using the app