Reviews (1,870)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience on Shopify stores by improving product discoverability, which can boost sales. It offers customizable search and filter options that support large product databases and handle variants effectively. The user-friendly interface integrates seamlessly with Shopify themes, and detailed analytics help merchants track customer search behavior. Exceptional customer support, particularly from team member Helen, is frequently praised for responsiveness and effective problem-solving.

November 7, 2024

Great app for our website, support is very helpful.

Lost Enterprises
United States
About 1 month using the app
July 9, 2024

Fantastic app. Does everything I need it do for my business. Any issues I have I just have to reach out to Helen and she's on top of it immediately no matter the time of day. Super impressed with this team!

Post Modern Vandal
United States
Almost 4 years using the app
July 25, 2024

Had a minor problem with the app and got really fast and good help for Helen.

Trimsko
Denmark
Over 4 years using the app
August 9, 2024

This app is a great app. The amount of quality features and functionalities that this app has to help to improve the conversions is amazing. Such a joy, instead of having to use its equivalent of 4 or more apps which would make the store very buggy.
We had some issues were the app wasn't visible on the front end of the website. I contacted customer services and Helen has been so very helpful. Easy to talk to, resolved our issues so fast and also sent us some quality, helpful advice. Would definitely recommend this app to anyone who is trying to improve the customer experience as well as conversions on the website.

Kind Regards
David

Trapstar London
United Kingdom
4 days using the app
November 6, 2024

Great app and the team is very reactive. Strongly recommend !

Skin Cafeine
France
About 2 years using the app
August 6, 2024

This app works well. I wanted some modifications to work with my theme and was done in 20 minutes and now the app is perfectly set up how I want. Helen was spectacular and did everything I asked and very happy to have this app in our site.

Sheridan Buckle Co
United States
22 days using the app
August 19, 2024

Great product. Fast and friendly customer service to sort out any issues. Thanks Helen.

Bolt of Cloth
New Zealand
29 days using the app
August 18, 2024

I'm incredibly impressed with the support I received from Globo Software Solution, especially from Helen. She was extremely professional and quick to resolve my issues. Her responses were always timely and effective. Helen not only demonstrated deep product knowledge but also was very patient and friendly, making the entire experience truly enjoyable. Thanks to Helen and the Globo team for providing such outstanding support—I highly recommend their services!

YIOSI LAMPS
United States
3 days using the app
July 18, 2024

Dear Helen,

I'm happy to report that the situation has been fully resolved and the app is working fine now. I haven't encountered any issues since we last spoke.

Thanks again for your support!

Best regards,

Neopets Shop
Hong Kong SAR
10 months using the app
November 7, 2024

Good customer service

Galerie d'Art Beauchamp
Canada
About 1 year using the app