Reviews (1,870)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience on Shopify stores by improving product discoverability, which can boost sales. It offers customizable search and filter options that support large product databases and handle variants effectively. The user-friendly interface integrates seamlessly with Shopify themes, and detailed analytics help merchants track customer search behavior. Exceptional customer support, particularly from team member Helen, is frequently praised for responsiveness and effective problem-solving.

December 13, 2023

So pleased with the help offered by Helen when I had a display issue on my website after changing settings in the smart product filter. She resolved my query and went on to help me make the change to the set up that I wanted. Brilliant and fast. Thanks!

Ake & Humphris
United Kingdom
3 months using the app
March 12, 2024

We have been looking for a flexible filter option for a long time. We finally found it here. The team is always quick to help with questions, customisations and requests. Really great support. We can only recommend the team and the app.

Best regards
Wurzelwerk GmbH
Germany

Wurzelwerk
Germany
About 2 months using the app
December 19, 2023

Top notch app, looks great on my site, easiest setup vs all the other apps that we considered. Support was available instantly. 10/10!!

Holistary
United States
11 months using the app
February 13, 2024

We have been using this app for a couple of years. It has good functionality and excellent customer support.

blueottertoys
United States
Almost 3 years using the app
January 23, 2024

Amazing Service . Helen was able to set me up right away and help me any issues I was facing when I first set up.
Highly recommended app

Electro Vision Inc
United States
4 months using the app
February 19, 2024

The app is amazing. We've been using it for more than 2 years. The support is always on time and helpful.

DesignFormal
China
About 2 years using the app
January 8, 2024

Helen was extremely helpful in resolving my query. It was done fast and executed perfectly. Thank you so much Helen!

The Saber Armory
United Kingdom
Almost 4 years using the app
December 4, 2023

Love this app. Very fast support. Helen was a great to support me when I needed it.

Sticky Fingers Children's Boutique
Australia
Over 2 years using the app
November 27, 2023

Great app for organizing your products. Would recommend for any novice store-builders and pros as well. Helen was a huge help with helping me understand the app, and assisting me with a small trouble I had.

Breeze
Canada
4 months using the app
January 19, 2024

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.

Fortunebaby
United States
5 months using the app