The Basic Concept
We use this app mainly for the filtering option but the search that comes with the app has a very good UI. We initially gave 4 star due to some syncing issues but after speaking with the support (who was very helpful and hands on), the issue was resolved and we are 100% satisfied with this app! Highly recommend this app!
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make a change to the website or add a new product since sync between our system and Shopify is automatic via a Quick Sync process.
The process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be slow if there are a lot of updates (like thousands) in the queue.
Our representative will reach out to you via email to explain further on it as well.
All the best,
In Season Jewelry
Technical support is second to none!!!! I have never had such responsive and professional support from an app before, and I've been using Shopify for 10 years!
Product Filter & Search works like a charm. This app is a must. It's very easy to setup and to personalize. Plus, it integrates seemlessly with the other apps. And, in case you need them, the support team is fast, very competent and courteous.
The app support by BoostCommerce is second to none. Quick replies and quick fixes!
My themes styling was being a bit of a nightmare to integrate the app with. The team here was always happy to help me fix them and it's my updated theme with this app has just gone live on my store.
So far, the filter menu and search app is performing excellently.
Thanks for leaving us such a wonderful review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise.
Should you have any further concerns, just share it with us. We are always happy to help.
With The Future Lighting
My problem has been solved immediately. The support team is very helpful. I will highly recommend this Apps to Shopify user.
This app has helped us tremendously make searching our products that much easier for customers. Support were fantastic at implementing a few minor design styling changes we requested and always prompt in replying.
Awesome app and awesome support! I had an issue regarding color swatches and John offered a solution that worked out very nice! Thanks John!
I used this app to implement filters on my store and like that the support team have been very quick and efficient at fixing any issues i may have.
Great support. I go to bed (Germany) and I wake up with all problems solved. This was my second contact to the support, again ultra fast assistance.
Customer support is excellent for this app! They were quick to help edit/adjust the display of our filter and search app with our Shopify theme.