Reviews (1,963)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website search functionality with its AI-driven, accurate, and fast results, boosting customer satisfaction and sales. It offers customizable search and filter options, advanced filtering, and smart handling of large datasets. The app is noted for reliable performance and seamless integration. Support is frequently praised as responsive and professional, adept at managing custom code changes and integrations.

November 21, 2023

Titan 7 Europe
United Kingdom
4 days using the app
February 2, 2024

Skarby Łap
Poland
33 minutes using the app
Boost Commerce replied February 5, 2024

Hi Sentya Candle team,

We are sincerely sorry if you have not had a great experience while working with our app. We are here to amend that!

Upon reviewing our system, we noticed that you installed and uninstalled our app within 30 minutes on Jan 6, 2024, and at that time, we could see that the store only had 1 product.

Additionally, we have not received any support requests or reports of issues from you regarding the app. We value your feedback and would appreciate the opportunity to assist you in getting your store up and running smoothly with our app.

We have already sent you a follow-up email and would like to schedule a call with you to discuss your experience in more detail.

Kind regards,
Boost team

January 8, 2024

TRIZAL
Latvia
12 minutes using the app
Boost Commerce replied February 5, 2024

Hi TRIZAL Team,

Thank you so much for taking the time to leave us the review.

We are sorry for any inconvenience caused while using our app.

Since you have yet to provide us with any information about the issue you were having, we didn't have a chance to sort it out. Our team has sent you an email, kindly help us check and reach back to the email to provide us with more about your concern.

We are looking forward to your reply and will be happy if you decide to give our app a go again.

All the best,

Boost Team