Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

January 31, 2023

Great app to showcase multiple labels across many products. The customisation is easy and it looks great. The one and only time I had an issue, it was promptly solved by Jennie and Dinh Trong Linh. They were very responsive and almost immediately fixed the issue.

Due to the theme's incompatibility with the app, the label appeared on the menu slideshow at the top of the website and in the footer menu. Now my labels are working fine. Jennie kept me very well updated throughout and the tech guy Dinh Trong Linh was very efficient - both very professional. We really appreciate their excellent support service.

We hope this app will attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us. We are delighted to have discovered it. I will continue to use this app for when my store has sales and other promotions, to display badges on the product and collection pages. I will definitely suggest this app to my friends!

Komodoty
Australia
About 2 years using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 14, 2021

This app is amazing and the support also very helpful, they'll fix immediately any issue, This App is much better than all similar apps I tried

AroSport
Israel
About 2 years using the app
May 17, 2021

Had a little bug with a label appearing in the wrong spot on webpage, contacted support and they were very helpful in resolving the issue!

Peppermint Pets
Australia
About 2 years using the app
April 18, 2022

I had a problem with the labels and they fixed it right away, now everything works perfectly.
Thanks Amber

VIALARIZZA27
Italy
Almost 2 years using the app
BSS Commerce replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited December 23, 2022

Excellent customer support! They reply almost immediately! Very helpful! Thank you, Jennie, for helping me to find the problem. Kudos!

Chat support is awesomely excellent. They walk me through to the solution I need. They are interactive and patient at the same time. Again, I really like to thank Jennie for helping me out.

Hardwoodfloorstore
United Kingdom
Almost 2 years using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further help, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there

Wish your business all good!

Edited July 21, 2022

Great app. And great support. Gigi as the supporter and Van Hoan as the technician helped me a lot. Especially Jena Nguyen and your technician guy Nguyen The Huy did a great job! Thanks.

NaO Living & Design
Czechia
Almost 2 years using the app
BSS Commerce replied April 28, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 13, 2020

Great app, works well. Customer service were very professional and replied quickly. Made a big difference on our website.

HiLife Vitamins
United States
Almost 2 years using the app
BSS Commerce replied October 23, 2020

Happy to be useful for you and your business. Wish that our beautiful labels can help improve sales on your website significantly <3

February 4, 2022

Straight forward and easy to use. Steph and Duong were quick to help even during the lunar new year - thank you!

Pebble Naturals
United States
Almost 2 years using the app
BSS Commerce replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 11, 2021

I recently installed this app and had a few issues with the labels displaying correctly. Contacted the support team (Amber and Cuong) assisted me in getting the issues resolved very quickly. Very happy with the app - tried a few others and this one offers the best features and usability of the ones I have tried. Would love it if you could add a hyperlink to the labels and badges then this app would be perfect.

KAMERAZ
South Africa
Almost 2 years using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 5, 2020

Superb step by step workflow to easily cerate your label and the logic that come with. Plenty of easy to understand options. I was looking for an app with which I can create my labels instead of using the ones that are usually provided (not always really beautiful and mostly in English). With this app, you can create your own text label and customise size font, background size and colour, position etc. Everything from one place. I also uploaded my own image (Made in France) in one click and adjust the size and position directly from he interface. The bets part : you can use the app with two labels for free (which I did) and I am know deploying this app on all my websites, and will switch to the very affordable plan to start playing with the rules for my websites that need more advanced settings. That being said, if you just need 2 labels, you can use this app for free and relax knowing that if you need more, no need to change app : everything is here. Good job guys !

Eyefood Factory Switzerland
Switzerland
Almost 2 years using the app
BSS Commerce replied October 5, 2020

Really appreciate your detailed feedback and hope that you will keep supporting our app. And yes, those who need 2 labels on their websites can use our Product Labels Pro app for FREE :d.
Those who need more can also upgrade to a paid version to get more exciting features.
Enjoy!