Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

February 17, 2022

The app is great - does exactly what I need it to. Gigi was really helpful in fixing one issue I ran into in setting up the app - but now it's working beautifully. I highly recommend!

Love Set Match Tennis Apparel
United States
Over 1 year using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 15, 2022

Gigi as the supporter,Ta Cuong as the technician
thanks for their help to fix the problems. recommended

Meland
China
Over 1 year using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 13, 2022

Been using this app for a while now and so far absolutely cannot fault it at all. Recently had a slight hiccup where a label was showing incorrectly on a featured product block on our home page, however after reaching out to the support team, Jena Nguyen was extremely helpful and quick at lending a hand and Nguyen Kim Tung was able to fix our issue in less than a day. Jena, was also great at keeping me in the loop and updating me as to how the issue was being handled.

Old and Rare Whisky
United Kingdom
Over 1 year using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited December 22, 2022

I'm currently trying the product labels and badges app for Shopify. In general, the app is friendly to users and has many interesting features. This app also provides VIP support service for all customers. I contacted BSS to get support as I have some questions about the features. Nice Explanation, everything they explained very well...A good job always.
I asked them for Positioning the badge & Jena helped me.
There are a few things to say about Jena, she handled my issue pretty quickly and explained everything to me thoroughly. To evaluate the app is quite easy to use, I can almost install it easily through the user guide is written quite detailed, however, I still wish they develop more features and more stickers available in the future. I will definitely try the app on my other stores. Concluding that the app is worth using and above all good support service for all customers. Recommend!
Thanks Jena and the team again fo the help. I will be sure to contact when I need any further assistance.

Distacart
United States
Over 1 year using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 27, 2022

Very good and functional app. Support team is amazing and very fast with help!
Especially Jena Nguyen and Nguyen The Huy were very professional and helpful.

Local Life - Frisch | Lokal | Nachhaltig
Germany
Over 1 year using the app
November 30, 2020

We installed the app to get some labels for our BFCM deals and it was super easy to install and worked right out of the box. We had one challenge with another integration in our store that was a little more complicated but the support team and Stephanie got on it right away and resolved it quickly. Could not be any happier and would recommend this app for anyone looking for labels or badges on their shopify site! We are a really happy customer.

Tico Coffee Roasters
United States
Over 1 year using the app
April 19, 2022

Great App, very responsive to help requests. We had a badge issue on our product image after going to a carousel format, Gigi was able to test and forward through to their dev team very quickly.

Jaggad
Australia
Over 1 year using the app
BSS Commerce replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited May 17, 2022

I'm using the app in two stores I'm running and I had a few problems with image that I uploaded. when I asked for help I received a very high explanation and patience from Gigi support, even with a video (!) showing me how to find class in inspection tools to target the problem and solve it! it was very high performance in support I encountered recently, and I would give 6 out 5 stars if I could. well appreciated ! I would also want to mention Gigi as a great support team member that really helped me solving and understanding how to work with the app, sent link and tutorials, screenshots and more informative material that help to connect to this app. Great job.

Original's
Israel
Over 1 year using the app
BSS Commerce replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 28, 2022

We had some issues with the labels not showing on all the products however Gigi the supporter and Huy the technician was amazing to deal with. Very efficient in fixing the problem. Thank you

Chinga Clothing
New Zealand
Over 1 year using the app
Edited November 29, 2021

Super powerful, great tool, amazing customer service (from Gigi) and really makes my shopify page seem so much more professional. I've already seen a sales coming in as I can now clearly have badges promoting sales. thank you to the PL&B team!

TLTD, LLC
United States
Over 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!