Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable labels and badges that enhance marketing and customer engagement. It is praised for its affordability, ease of use, and seamless integration across various website themes. Features like dynamic label changes based on stock levels or sales are particularly valued. The customer support team, including Sean, Jena, and Mabel, is commended for their professionalism and efficiency in resolving issues. This app is noted for effectively enhancing product displays and improving the shopping experience.

September 21, 2020

Great app! Great support! We had issues with the labels position but now it's ok and work perfectly.

celiomx
Mexico
About 1 year using the app
BSSapps (by BSS Commerce) replied October 5, 2020

Thanks for your feedback and remember that we are always ready to help when you need us.

Edited May 24, 2024

I experienced some technical issues with the app, causing product labels to display incorrectly. I reached out to support and received a prompt response from Jennie. She quickly identified the problem and solved the issue and everything is now working perfectly.
This app is essential for showcasing our offers to customers!

Papudesign.com
Finland
About 1 year using the app
October 28, 2021

We been using Products labels for awhile and i must say that the support is amazing. Turn around time for fixing a issue was great and devs are very nice.

Plain Tiger
United States
About 1 year using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 19, 2021

The Support Team is fast and professional!!! They helped me to solve the issue on my website within a day! Special thanks to Chu Thong.

AspenClean
Canada
About 1 year using the app
BSSapps (by BSS Commerce) replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited August 26, 2021

The app wasn't working with my customized theme but I reached out to the support team and they had their developer fix the issue right away! Everything looks & works great now! Great customer support!

Maverick Blinds
United States
About 1 year using the app
BSSapps (by BSS Commerce) replied August 26, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 27, 2022

Very happy with the app. Having ability to add custom labels and badges on different products for special occasions is great. There is a large amount of conditions you can set up for when and where these labels should appear, including separate size and position for desktops and mobiles, set up discount, schedule, price range, etc - too many options to list. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Thank you Jena and the team of developers for your support!

Dog Nation
Australia
About 1 year using the app
BSSapps (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 27, 2023

Great customer service! I had some issues with the labels stretching on my theme. I reached out to customer service for support and the issue was fixed the next day.

thefeltstore.eu
Germany
About 1 year using the app
BSSapps (by BSS Commerce) replied May 10, 2023

Thank you so much for 5 star rating. We really appreciate your support. We are glad to hear that our customer service was able to help you fix the issues with the labels stretching on your theme the very next day. We are thankful for your kind words and are glad that you are happy with our service.

August 1, 2022

They do a very well job here. We need label to show promotion, organic cotton, and more thing. This app does!! Their team is very helpful as well, special Gigi. Very quick respond and solve the issue. Well done. Overall perfect!

SpygaTaukuota.lt
Lithuania
About 1 year using the app
April 25, 2023

Great app that adds labels to our store. it integrates with their wizard, one click, i believe edits your theme files with code or there is an app-embed option. We use the integration function - BSS said there is no performance difference in either case. Jena was great with customer services / answering questions.

Skin Two UK
United Kingdom
About 1 year using the app
BSSapps (by BSS Commerce) replied April 27, 2023

Thank you so much for your 5-star rating! We're very pleased to hear that you enjoyed our app, especially with its integration with the Wizard, the one-click option, and your experience with customer service. We appreciate your feedback, and we're glad you had a great experience with us!

February 11, 2022

We have been working with Gigi Nguyen (Customer Support) and Ngoc Hue (Designer) to develop new banners. Their response time and enthusiasm to assist us has been nothing short of excellent! This app offers very good features based on its pricing structure (we are using the advance plan) in comparison with other similar apps. The interface is intuitive and its easy to use. You can use it to develop your own banners and badges quite simply. Highly recommended!!

Stone Monkey AUS
Australia
About 1 year using the app
BSSapps (by BSS Commerce) replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!