Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

November 4, 2022

I would recommend Product Labels & Badges as its easy to set up and reasonably priced. When I installed I had a conflict with my theme and the support were able to fix it quickly via the chat. I also (no fault of the app had it deleted) and when I needed to set it back up again Jena Nguyen from support was helpful and patient, getting my labels back and working within minutes. I also like the feature that the labels can be set to be activated by time and date, which I'm using for Click Frenzy event.

Brixton 4x4 & Adventure
Australia
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 2, 2022

We were previously using Ultimate Sales Boost app to showcase product sales and badges before migrating to Product Labels & Badges. However, we came across an issue and it took more than 3 weeks for Ultimate Sales Boost team to figure out. We decided to think outside the box and try a new app and we were lucky enough to stumble upon Product Labels & Badges. Jinny and Van Hoan were super responsive and only took them a couple of days to fix the issue we had. Thank you again, highly recommended!

Crocodile Wear
Canada
9 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 17, 2022

Great customer service! Helped me get set up when I was having a small issue. Very responsive. The app is super easy to use!

The Lovery
United States
9 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 1, 2022

Great app, easy to use. When I faced a couple of hurdles not being able to work out certain things Jena Nguyen and Dinh Trong Linh were fast and efficient in resolving these for me. Very pleased with their support.

Shaun Leane
United Kingdom
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited August 19, 2022

We received great and quick support several times when we needed to fix minor issues after installing the app. Last time around we received great help from Jena Nguyen, Phan Thanh Son and Pham Ngoc Hoang. We'll certainly continue to use this app!

Stormaktstiden
Sweden
9 months using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 8, 2022

Great app that is easy to use and deliver as promised. There were a few smaller issues with the app (mainly concerning the size of badges on product details page) but with the help of the support team with Jena Nguyen and the dev Pham Ngoc Hoang these were solved quickly. The response of the team was quick and they were very supportive. We tested a few more apps with the same function, but decided to use the app from BSS Commerce as this app was very easy to use, had a huge amount of ready made labels and looks great in both desktop and mobile versions of our website.

Babysvømmere.no
Norway
9 months using the app
November 14, 2022

The App itself provides really helpful features who increase the conversion rate of our shop. We has some issues in the beginning since it wasn't properly working with our theme but luckily Jennie and Dinh Trong Linh from the support team helped us quickly to solve the issue.

Lieblingsglas
Germany
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 11, 2020

Great app, and fantastic support! They designed a custom label for us, and it works perfectly with our needs. The badge looks great, and was a really convenient way to add some extra highlights to our product page without having to know any coding

Skin Medic
Canada
9 months using the app
March 30, 2022

This is a great little app that all websites should look at installing! I use the app for both product badges and labels, which creates a more pleasing display of my products. Gigi is the supporter and she's fantastic, she's quick to get back to me, and understands what issues I have had (that were fixed within the next day!). Ta Cuong is the technician as he did a great job implenting the improvements as per request that Gigi forwarded to him efficiently. I will be a permanent user of this app :) The app doesn't sound essential, but it really is, it was exactly what I needed and all types of businesses would benefit from it. I use the product subtitles to display '100g' for each lolly I stock, so that I don't need to waste title space to include '100g', and I use the product badges to display the GF symbols on relevant products. I pay to include the feature of applying all labels and badges with product tags, which is a life saver, and very cheap. I will use this app for when my store has sales and other promotions, to display it as a badge on the product images, and would tag relevant products with 'sale' to make it efficient :) Thank you so much Gigi and Ta Cuong!

Lolly Lane
Australia
9 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 25, 2022

Great app with simple to use features, even with a slight issue using on our theme, Jennie and Dinh Trong Linh were plugged in straight away to fix and solve in minutes. Highly recommended.

The Terrace Store
United Kingdom
9 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!