Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable labels and badges that enhance marketing and customer engagement. It is praised for its affordability, ease of use, and seamless integration across various website themes. Features like dynamic label changes based on stock levels or sales are particularly valued. The customer support team, including Sean, Jena, and Mabel, is commended for their professionalism and efficiency in resolving issues. This app is noted for effectively enhancing product displays and improving the shopping experience.

May 18, 2023

They are a very helpful team and very responsive! I recommend the app. We use it on http://beastbranding.com/ and https://mjwholesale.com/

MJ Wholesale
United States
About 1 year using the app
BSSapps (by BSS Commerce) replied May 22, 2023

Thank you so much for your 5 star rating and kind words!

We really appreciate hearing that our team is helpful and responsive, and we're glad that you're enjoying the app! Thank you for recommending us - we greatly value your support!

October 14, 2022

The app is great, we had some issues but the support team really is great with helping. They helped us very fast with everything we needed

VELANTE Officiale®
Romania
About 1 year using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 17, 2021

Very supportive team. I asked for help before even installing the app, and they answered all my questions quickly.

NuVibe
United Kingdom
About 1 year using the app
March 16, 2023

The Customer Service is great. I got an answer to my request very quickly and they helped me to fix it.

ALPINOLS COM
Switzerland
About 1 year using the app
BSSapps (by BSS Commerce) replied March 17, 2023

Thank you for taking the time to leave a 5-star rating and for pointing out the great customer service you received. We are thrilled to hear that you got a prompt answer and were able to solve your problem quickly. It's so rewarding to hear such motivating feedback and we appreciate it. |

July 31, 2022

Really Nice and easy to use app, the customer service is really professional and amazing they jumped to do the needful once needed :)

Wishlist Shopping
Egypt
About 1 year using the app
October 12, 2022

Fast and proper help by the support. It take several hours but they did correct the issue i faced with

AlphazooShop
Hungary
About 1 year using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 25, 2021

Super quick service fixing an issue! really great service keeping me up to date and fixing it into 2 hours! In general the app works super and helps us a lot getting our products sorted ! *****

CARLITOS handmade
Germany
About 1 year using the app
BSSapps (by BSS Commerce) replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 11, 2023

The support was very good.
He was very responsive to our wishes.
I would love to continue using this app!

Mobile Goods Shop
Japan
About 1 year using the app
BSSapps (by BSS Commerce) replied May 16, 2023

Thank you so much for your 5-star rating and kind words! We are glad that you found our support to be very good. We appreciate your positive feedback and are thrilled that you would like to continue using our app!

April 15, 2022

I've used this app for months and found it easy to install and use. There're plenty of labels to choose from. What's more, the support team is responsive and helpful. Gigi Nguyen is responsible and keeps explaining or helping patiently. I was satisfied that they offered help immediately soon after I reported the issue in upgrading to Dawn version 4.0. Recommend this app.

Unique Fun Gift
Australia
About 1 year using the app
BSSapps (by BSS Commerce) replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited December 27, 2023

Love the app and all its options. Support is great and quick! I asked for support and within a few hours I got a reaction and my extra feature was fixed in the next 4 hours. Amazing help and super friendly people, especially Jena Nguyen and her dev colleague Nguyen the Huy. Thank you so much for the good and quick support.

Spherite.com
Netherlands
About 1 year using the app
BSSapps (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!