Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

August 10, 2022

Great product and amazing customer support. I had some minor problems when I upgraded to the advance plan, but thanks to the great work from Jena Nguyen and her developer Nguyen Van Ninh, they solved the problem within a day. I received quick replies and detailed information about the status. I really appreciated the effort. Furthermore, the features of this tool are great. You can create and optimize the labels as you wish and the mobile view is great as well. Overall an absolute 5 star product.

koaaworld
Germany
7 months using the app
May 26, 2021

Amazing app, works really well and I am very impressed with their customer support! Very responsive and fast. I will definitely use them for my other store too!!! Highly recommend them!

Houzz Essentials
Canada
7 months using the app
Edited December 29, 2022

it's quite simple to use. There weren't a lot of apps that worked exactly how we needed them to for our business. Jena Nguyen and Nguyen Kim Tung are pretty quick to respond, too. Highly recommend trying it out! They respond very well to reasonable requests and will really work with you to make your experience a good one. Would recommend this to anyone who needs an easy, straightforward, and affordable app. Keeps getting updated with new cool features, and support is excellent.

CENGIZ AKTURK
Türkiye
7 months using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 21, 2023

This app is very straight forward, the free version is perfect for those looking to use their own graphics as labels. When I first setup the app, there was a conflict with my shopify theme where the labels remained on screen when a menu was pulled up, but this was very quickly fixed by Jennie the supporter and Du Bui Dinh the technician. Customer support is fast, responsive, and have the knowledge to resolve most of your conflicts. App works great, the only other problem I've run into is not being able to select label placements for mobile devices. Desktop works fine.

Net Positive Pickleball
United States
7 months using the app
BSS Commerce replied February 23, 2023

Thank you so much for your 5 star rating! We are so grateful to have such positive and constructive feedback on App works great, the free version, and our customer service. We are glad to have been able to resolve your issue quickly, and thank you for mentioning our team by name. Your support means a lot to us! Thank you!

January 6, 2022

This app works really well, absolutely as described. I have installed several apps with similar functionality and exactly this app was the one that worked best way. So I choose to use it furtherly. There were some small errors because of different Shopify theme I use (I bought it outside of Shopify theme store), but I contacted customer support and was really impressed how they treated my issue. Support represented by Gigi was great: I got replies very quickly, I was understood 100% correct way, no lacks of misunderstandings at all. Gigi reviewed my situation from different points of view and offered 100% right solution for me. Also Gigi's English is really great, that is a big advantage when getting support. I would also like to say thank you to developers XuTho and Ta Cuong who resolved my problem by adding customized code pieces. The issue was resolved seamlessly and 100% the way I imagined, the way I needed and the way I wanted.
In my opinion, this app is worth installing and its team deserve trust.

Meistarei — Šūšanas piederumi
Latvia
7 months using the app
BSS Commerce replied January 7, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 25, 2022

We where looking for a simple way to place different labels on the products in the shop. Jinny, Gigi and Loc helped to make it work perfect for us.

Grønlykke.com
Denmark
7 months using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 19, 2022

Great app, and great service from BSS. I'm using several apps from BSS and always get great service, and customization if needed

Fastshades Norge
Norway
7 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 15, 2022

Uygulama stoktaki ürünleri belirlemek ve müşteriye tüm sayfalarda göstermek için gayet kullanışlı ve çok iyi çalışıyor.İstediğiniz şekilde dizayn edip etiketleme yapabiliyorsunuz.Özellikle ürün fotoğrafına zarar vermemesi en güzel özelliği.

Win Win Furniture
United States
7 months using the app
July 7, 2022

They do a very well job here. We need label to show promotion, new arrival, and more thing. This app does!! Their team is very helpful as well, special Gigi. Very quick respond and solve the issue. Well done. Just one thing if they could improve is if they can make label in transparent back ground. Some times, the label is covered the item image little bit. Overall perfect!

Double Bay Hardware
Australia
7 months using the app
October 12, 2022

I had an issue with the app and they fixed it within the hour. I had an email back to my support ticket within minutes from Jena Nguyen and he then contacted the dev Nguyen Van Ninh. Between them both they fixed the issue and understood exactly what I was asking to be done. I can recommend the app and the support is great.

Funstock.eu
United Kingdom
7 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!