Reviews (1,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable labels and badges that enhance marketing and customer engagement. It is praised for its affordability, ease of use, and seamless integration across various website themes. Features like dynamic label changes based on stock levels or sales are particularly valued. The customer support team, including Sean, Jena, and Mabel, is commended for their professionalism and efficiency in resolving issues. This app is noted for effectively enhancing product displays and improving the shopping experience.
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App support team has been very responsive. Will continue to use!
Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience.
We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations.
We appreciate the time you took to leave your feedback and thank you for your understanding.
App is very easy and simple to use. Encountered some problems but support was ready to help! Shout out to Jinny for always responding to our questions and making sure any bugs or issues get fixed.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Stephanie was so so so helpful. Quickly fixed the little theme issues we had. The app is great and very light and easy to use!
Only had the app for a few days, but so far so good! As flexible as I need it to be and looks good on the site. Had really speedy tech assistance on a duplicate label appearing on 'recently viewed' products. They fixed it promptly. Happy with the app thus far.
After extensive research and testing various apps, I can confidently say this is the best and most versatile app for Product Labels and Badges (hence the name). The functionality and customization options are well put together and simply work; great for any store. Due to the customization on our theme, we needed additional support. I reached out to their support team and they were incredibly quick and professional. Both Gigi (support) and Tien Loc (technician) assisted with additional customization that would be outside the general scope of work for most apps. They were quick, detail oriented, and asked questions I didn't even consider. I am truly thankful for their help and to have found this app. We have seen great results by providing key information to our customers, making both the shopping and user experience better.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I install the Product Label & Badge app from BSS Commerce, it's been a great addition to my business. Not only does it have everything I need to create custom badges and labels for my products, but the customer support has been fantastic as well.
I had some trouble installing the app on my Focal theme, but thanks to the quick and efficient support from Jennie and Nguyen Van Ninh, the issue was resolved in no time. They were both very responsive and helpful, and I couldn't have asked for better service.
Once the app was up and running, I was impressed with the range of options available to me. I was able to create custom labels and badges to highlight certain features or promotions, and the process was straightforward and easy to understand. The app also integrates seamlessly with my store, which is a huge plus.
With a wide range of customizable badges and labels available, as well as exceptional customer support, this app offers great value for its price.
Thank you so much for your 5 star rating! We're so glad that our app and customer service have been able to meet your needs. It's wonderful to hear that the app integrates seamlessly with your store and you appreciate the range of customizable labels and badges available. Thank you for taking the time to provide us such constructive feedback. It has been a pleasure working with you.
Great app and really easy to use! Highly recommend it to all business owners as it is multifunctional. Jena Nguyen from the support team and developer Tran Duc Nam were wonderful and were able to help rectify my issue quickly and efficiently. :)
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.
Wish your business all good!
The app is fairly easy to use, though difficult to customize at times. Gigi provided needed support in a timely and patient manner.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !
Merci beaucoup pour votre commentaire 5 étoiles ! Nous sommes très heureux que vous appréciiez le niveau de notre application et sa capacité à offrir de multiples possibilités. Nous apprécions également votre opinion sur notre support technique réactif !
The apps works very well and the customer service is great! Jennie assisted me with carrying out what I needed very promptly and thoroughly. Would recommend.
Thank you so much for your 5-star rating and kind words! We are so pleased to hear that our app works well and that Jennie was able to assist you promptly and thoroughly. We really appreciate your recommendation and feel humbled by your generous feedback. Thank you again!