Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

October 26, 2022

I just used the app for a few days to experience it and have some reviews about the app. The app is good and has excellent documentation and is extremely user-friendly.
This app carries out what it promises to do. It is simple to understand and simple to utilize. When we first installed it, I had a few questions and there were some issues that were blocking labels from displaying correctly. I contacted the support team represented by Jena Nguyen and then she patiently answered and guided me through the app. She also asked the developer Nguyen Kim Tung to fix the issue really quickly. They were able to remedy the issue quickly and effectively, and they were able to do it within 24 hours of reporting it.
Jena kept me informed at every stage and quickly reported any problems. Additionally, the developer was helpful to me. The app is now running perfectly on our site, and we are very happy with it. We appreciate all their support and would highly recommend the app to anyone looking to display labels and badges on your products.

Flower Knows
China
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 16, 2021

Needed some help on my website. Contacted the support team via WhatsApp and Gigi was really helpful and speedy in replying to my questions and issues. She got the tech team to help and I believe his name was Ta Cuong, they fixed my issues within 24 hours which is simply amazing. Thank you so much, really great app

Foptics
Singapore
4 months using the app
BSS Commerce replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 20, 2022

As not all my requirements were covered with another app I decided to give this BSS Commerce app a try. I was very positively surprised about the great features offered! Additional requirements for the app where communicated to the Support Team and they were solved immediately. Jinny, Duc Duong and Van Hoan are really great support people, super fast and very precise in what they are doing. I decided to keep the app in my store is it fulfills my requirments (and even more) and especially I feel safe in case of potential issues as I know the highly quality of the support infrastructure behind this app. Well done! AAA!

FÖGER Woman Pure
Austria
4 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 15, 2021

App is great - You can choose from many designs and conditions to apply labels. Support is even better - fast, accurate and lovely to talk to. Thank U!

durable.cieszyn.pl
Poland
4 months using the app
BSS Commerce replied September 15, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 5, 2022

Had a few issues with our theme after installing, but Gigi and Ngoc were quick to get it fixed for us. Happy to have a great team we can continue to grow with that will support us.

Think Goodness
United States
4 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 4, 2023

We really appreciate the custom label control and the support was amazing.
We highly recommend BSS Product Labels & Badges.

Office Store Giustacchini srl
Italy
4 months using the app
BSS Commerce replied April 11, 2023

Thank you so much for your 5 star rating! We are delighted to have earned your appreciation in regards to the custom label control, as well as the support we have provided. We are committed to providing exceptional experiences and are so glad we could do that for you. Your feedback is always welcomed. Thank you again!

November 4, 2022

Excellent application, everything works more than well. Something I want to highlight is the support team, when I needed help with a problem in the template they Jennie answered me quickly and efficiently and Nguyen Kim Tung solved it in the same way, fast and efficient. It did not take more than 1 day to solve the problem and I can now use the application with all its functions. The application performs very well when it comes to placing budgets which were very useful to improve my product file.

GW Store
United States
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 26, 2021

Amazing App! Used it for about 6 months for free and just subscribed for $10 monthly to use more labels. Very helpful and quick support. Highly recommended.

Premium Co Groceries
Australia
4 months using the app
May 17, 2022

This app is really helpful in getting promotional messages across to the customers and performed exactly as I needed. There were some minor installation issues and Jinny was the representative and Tien Loc was the technician they managed to sort out my problems quickly and effectively and it now works perfectly in my store. I am just waiting to see the results and improvement in conversion.

Dubai Floral
United Arab Emirates
4 months using the app
BSS Commerce replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 16, 2022

Once I downloaded it, it gave me some issues with m y theme. These guys were very quick to solve my issue and I'm 100% happy with their service. I highly recommend this app to anyone.

Shape Fix
Australia
4 months using the app
BSS Commerce replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!