Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

April 6, 2021

Honestly the best ap after trying several badge apps and wasting money and time i found this app by bss. Stephanie helped with set up amazing service

superior furniture
Australia
4 months using the app
Edited April 12, 2022

Had some issues due to my theme but Jinny as the supporter and Viet Cuong as the technician were very helpful and solved the issues promptly.

Brakeburn
United Kingdom
4 months using the app
BSS Commerce replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited November 7, 2022

I've had a few issues getting badges and labels exactly as I want them because of conflicts with the custom theme we use but the support team have been fantastic in getting those bugs resolved quickly. Big thanks to Jennie and Dinh Trong Linh specifically!

Baukjen
United Kingdom
4 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 28, 2021

App is easy to use and even better if you have your own designer to make your own, personal labels. I had a problem with getting the labels to correctly work with my theme and their team was all over it with a 24-hour turnover for each ticket. Gigi was very communicative and Ta Cuong was super helpful & knowledgable.

Cool Cats Coffee Co.
United States
4 months using the app
BSS Commerce replied November 2, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 23, 2021

This app is great! Very easy to use and the support team is wonderful. Any issues I've had, they have immediately fixed it. I would definitely recommend this app.

Madamelust.no
Norway
4 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 16, 2020

Excellent customer service. They attended me quickly and solved the technical problem very quickly. They are friendly and very competent. I highly recommend them.
Thank you very much Stephanie!

ALLTOYS & ALL
Spain
4 months using the app
Edited December 13, 2021

This app is good for displaying badges on products, so it fills our use-case! There are some eccentricities with live stock counts and implementation issues, but their customer support is very responsive! Amber and Cuong were great support techs to work with and they resolved my issues quickly.

KLOS Guitars
United States
4 months using the app
BSS Commerce replied December 10, 2021

Thank you for all the patience so far.

We are happy that the app is working well now!

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 26, 2020

On the free plan. Very customisable and easy to use. Had a little issue and they helped me out right away :)

itto
Australia
4 months using the app
BSS Commerce replied September 3, 2020

Happy that you like our Pro Labels app. We are improving it better day by day for your business!

December 22, 2021

Customer support is very responsive and helpful. I appreciate how patient they were with us and how polite they were. Thank you Amber!

Marketspot
Canada
4 months using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 15, 2021

I Used this app to set up a product label for my customers. The help service was brilliant and very helpful. I strongly recommend this app for other store owners. The customization is very powerful. Thanks.

VANITY-TABLE JAPAN
Japan
4 months using the app