Reviews (1,086)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable messages and labels that enhance customer engagement. It is praised for its affordability, ease of installation, and smooth functionality on both desktop and mobile platforms. The app supports various marketing functions like promotions for pre-orders, sales, and stock notifications, improving the shopping experience without affecting site performance. The customer support team is noted for their responsiveness and effectiveness in resolving issues, making it a valuable tool for enhancing online store functionality and customer interaction.

June 5, 2023

The app is great and the team amazing, they respond very quick and help you for any request that you need. Thank you

Weebot
France
8 months using the app
BSSapps (by BSS Commerce) replied June 7, 2023

Thank you so much for your 5 star rating!

We really appreciate that you think our app is great and that our team is amazing. We strive to respond quickly and help with any request, so we are glad to hear that we have achieved that.

Thank you again for your kind words.

October 26, 2020

I've just started using and had a problem with one of my pages not saving the label I created. I contacted support and chatted with Stephanie who was really helpful and quick to get the development team involved to assist. Really good.

Seaward & Stearn
United Kingdom
8 months using the app
BSSapps (by BSS Commerce) replied October 30, 2020

Thank you as well for being very patient and kind to us although there was a small display issue at first.
Happy that we fixed it all right soon and you are now satisfied with the app.
Appreciated!

Edited November 14, 2022

j'ai utilisé l'application pour ajouter des labels sur mes pages de produits et l'appli est hyper pratique, je la recommande ! Le service client est même très réactif :) Je remercie Jennie et Nguyen Van Ninh pour leur précieuse aide sur ma boutique.

Pompon
France
8 months using the app
BSSapps (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 11, 2023

The team as great - Jennie helped me troubleshoot a bug, and their amazing dev Dinh got it fixed within a few hours! Nice customizable options, and a lot of flexibility with this app.

The Green Wine
United States
7 months using the app
BSSapps (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 13, 2023

Very helpfull and quick reply from Nguyen Dinh Tuan Ngoc ! Amazing Service and I will definteley reccomend this App ! I great addition to my website - the labels and banners are awesome and have definitely helped my sales. Customer service is 10/10 without any doubts.

You wont regret using this app . Great app and great, responsive customer support that was quick to guide me through any questions that I had.
App works great, what works even better is the support. Jake has been super helpful and the response time was really impressive.

Lounge Lovers
Thailand
7 months using the app
BSSapps (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 22, 2020

I have just started using this app. but what i find amazing is the support they provide even for the free plan. Soon will upgrade to paid plan really happy with the support ( Big thanks to Stephanie).

Shop Charlies Interiors
Australia
7 months using the app
April 12, 2021

This app is so good to help customers find products with specific deals, discounts or features. We love it and the support is amazing

Sprocket & Gear
United Kingdom
7 months using the app
June 27, 2021

We switched over to this app after our previous badge app stopped working with Shopify and so far have been very pleased. The app is highly customisable and has a lot of very useful options. The support staff are also very friendly, responsive and helpful. Any small glitches I've had with the way the app integrates with our theme have been easy to sort out with their assistance. Also handy that you can use the hatbox within the app to communicate. Very pleased with our experience so far.

Tulio
Australia
7 months using the app
February 17, 2021

Super service rapide et personne très gentille. Je recommande fortement, encore et encore. Ils peuvent même aider pour les codes, ce qui est rare. Merci encore!

Roulottes Lupien 2000 inc.
Canada
7 months using the app
June 29, 2022

The dev team was very responsive and helped me customize my request. Although one of the requests wasn't able to be done, I appreciate the great effort. So I highly recommend this app.

Little Sky Stone
United States
7 months using the app