Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

Edited January 21, 2021

Geweldige app! Ik had wat problemen met de zichtbaarheid van de badges en kreeg direct antwoord op mijn vraag van de support. Probleem binnen 5 minuten verholpen. Top!

Me & Martin
Netherlands
About 2 months using the app
December 4, 2020

Great app and excellent team support. They resolve the isuues asap. Thank you, Stephanie, for the excellent service.

Sabor a Banana
Colombia
About 2 months using the app
September 29, 2022

Support is very quick and helpful, spoke to Jennie & the issue was resolved very quickly. The app is very user-friendly and easy to use.

We Sell Classic Bikes
United Kingdom
About 2 months using the app
March 17, 2021

Great product labelling/badge app, with fast and helpful support. Couldn't ask for anything more. Highy recommended.

LEDSpace
United Kingdom
About 2 months using the app
May 9, 2023

Awesome app that does exactly what we need! Ran into some formatting issues with our theme and customer support fixed it within hours. Great customer service!

Dually Wheels Canada
Canada
About 2 months using the app
BSS Commerce replied May 10, 2023

Thank you so much for your 5 star rating! It's so happy to hear that you found our app awesome and you were especially impressed with our customer service! We are grateful for your feedback and appreciate your support.

Edited August 25, 2021

Great performance. Great customer service and support. I had an issue with the apps and their technicians jumped on it right away and fixed it to my satisfaction.

Schwarzman Export Import Co.
United States
About 2 months using the app
BSS Commerce replied August 26, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited January 5, 2023

First time using this app and I have found most of the options to be really good. I did have a glitch issue where one of my product labels were randomly placed one the front left of my home screen on desktop. However as soon as I noticed and emailed support. Both Jena Nguyen and dev Nguyen Van Ninh sorted it all out for me. Super promptly after providing them some screenshots and access to my store. Really pleased with how quickly the issue was resolved. As well as their professionalism. Thanks a lot

Hey Polly
Australia
About 2 months using the app
BSS Commerce replied January 5, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 16, 2021

The support for this app is brilliant! I was helped extremely fast. The lady was lovely. The app itself, works great, exactly what I was after. Thank you so much!

Petoogle
Australia
About 2 months using the app
December 28, 2022

I tried many apps and this one worked best of all of them. Others had issues or hard to set up. Support is awesome too

Conveying & Hoisting Solutions
Australia
About 2 months using the app
BSS Commerce replied January 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 27, 2020

At first the App was not working the way I had hoped for, but as soon as I clicked the chat button, Stephanie was there to help and got my problem corrected almost immediately. Will be using this program again, just because the customer service was fantastic.

calijanejewellery
Australia
About 2 months using the app
BSS Commerce replied October 30, 2020

Thanks very much for your feedback and for using our app.
Not only is the customer service helpful, but we also promise that the app now works exactly the way you wanted it.
Enjoy ;)