Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product marketing and customer engagement by highlighting products and sales. They value its variety of templates, customization options, and ability to display different messages to various customer types. The app is praised for its user-friendliness, seamless Shopify integration, and affordability. The customer support team is noted for their quick and effective problem-solving. The app's performance is good with minimal technical issues, making it recommended for its value, features, and excellent customer support.

November 14, 2022

We used this app for a sitewide sale, it was a great way for our customers to see that the discount code applied to each and every product via the use of labels. So easy to use and the support was great, we had an issue on the backend and Jena Nguyen and Pham Van Hoan quickly fixed our issue.

FAYT The Label
Australia
About 2 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 29, 2022

I had some setup issues most likely related to a bad theme from ThemeForest but the app support team was very helpful and resolved it quickly. Thanks Gigi and Ngo Cuong. Fully recommend this app.

solventdirect
United States
About 2 months using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 25, 2022

Big thanks to the support team. In particular Tien Loc (the developer) and Gigi (support specialist). They helped us a lot with custom work for the labels!

La Machine Cycle Club
Netherlands
About 2 months using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 23, 2022

I struggled with the implementation at first but, after working with the brilliant Jena Nguyen in support and dev Nguyen Viet Trung, the issue with my theme (not the app) was fixed in minutes. It now works perfectly and I'd definitely recommend the app. Great customisation and so many options, even on the free plan. Brilliant work.

dousaditty
United Kingdom
About 1 month using the app
October 13, 2021

Very helpful customer service. The app wasn’t doing what it was advertised to do but the team fixed their issue accordingly and it’s all working just fine now! =]

MODERN OUT
United States
About 1 month using the app
BSS Commerce replied October 14, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

June 18, 2021

Excellent. You can create your own badges and have them appear wherever you need them. Support are great at resolving anything complex too. Highly recommended

Nantwich Cheese
United Kingdom
About 1 month using the app
August 30, 2022

Nice app, Great and fast support,
Jena Nguyen (Customer Support) help helped immediately,
and both devs Phan Thanh Son and Nguyen Xuan Thong, soleved the problem we dealt with quickly and kindly Thanks.

חלומות בצבעים
Israel
About 1 month using the app
Edited October 14, 2022

"I've been using this app to create labels on my store for a while, and everything seems to be fine, I also can see the app has developed some new features for users, like it a lot! I can set up the stickers easily, and everything is well-guided. They also provide a detailed user guide for everyone. The app is also very user-friendly, it's easy to set up everything and you can even get help from support at any time. Recently I had a small problem where the label was showing over the store menu, and I contacted support and got immediate help from Jena. She solved the problem quite quickly and helped me forward the problem to the technician guy - Dinh Trong Linh. He helped me solve the problem quickly. Thanks to the team for the quick and professional way of working. I am satisfied with the app Product Labels & Badges and especially with the quality of support service of BSS Commerce. Definitely recommend it to more users if you are looking for an app to increase sales for your store. Thanks, BSS Commerce team and especially Jena, who helped me with the issue."

Prokicksports
India
About 1 month using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 9, 2021

Love the app! Easy to use. When we had an issue, it was resolved promptly. Great customer service :)

Sinister Boutique
New Zealand
About 1 month using the app
BSS Commerce replied August 24, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited March 25, 2022

I used that app to set up labels under products to create awareness about discounts. Initially I had some issues with the location of the labels, but after contacting the support team I was quickly helped by Gigi as the supporter and Ta Cuong as the technician, who managed to fixed the problems very quickly.

Boody Denmark
Denmark
About 1 month using the app
BSS Commerce replied March 29, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!