Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable labels and badges that enhance marketing and customer engagement. Its unique features like product labels and sale banners help differentiate stores from competitors. The app is praised for its affordability, ease of use, and compatibility with various themes. Merchants also commend the reliable performance and responsive customer support team.

January 9, 2021

hello, Excellent app and despite some bugs due to an incompatibility with my shopify theme, I was incredibly well helped. Thank you so much for helping me on a Saturday. Help service available and pleasant. Thanks again for your help.

LeGamingRoom
France
About 1 month using the app
Edited March 17, 2023

I'm so happy with this app! Now we can show off NEW items or STAFF FAVES or whatever we want to highlight with a badge that shows up exactly where we want, and nowhere we don't want it to show. This feature is not native to shopify, maybe some themes offer it, I don't know. But I was able to design my own set of badges and then put them on whatever products I wanted. It's just perfect. I needed a little customer support and Tran Duc Nam and Jennie were SO quick and helpful. I'm a huge fan.

IN YOUR FACE SKINCARE
United States
About 1 month using the app
BSS Commerce replied March 15, 2023

Thanks so much for your 5 star rating and positive review! We're delighted to hear that you can design your own set of badges for the products you select - this feature is definitely not native to Shopify and it's great to hear that it works for you. We appreciate your support!

September 3, 2020

Amazing app with wide range of customization options available. Easy and quick to implement. Highly recommended!

RENEGADEZ
Canada
About 1 month using the app
BSS Commerce replied September 3, 2020

We are glad that you like our app. We will keep updating our Product Labels Pro app with more advanced features. Please enjoy!

Edited March 23, 2023

10/5 stars!! I had some technical issues with the integration of this app with my theme which caused some product labels to not show up properly. I contacted the support and got a response within minutes from Jennie! She quickly identified the issues and sent over a task to their tech guy Ninh Nguyen Van.

After just a few moments the issue was resolved and now everything seems to be working perfectly.

I've been running Shopify stores for the last 5 years and have used countless apps since the beginning but this has to be the absolute best experience when it comes to customer care.

Keep up the good work. This app will play a crucial part in showing our different offers properly to our customers.

I could not be any happier!

MyBlend
Sweden
About 1 month using the app
BSS Commerce replied March 24, 2023

Thank you so much for your 5-star rating! We are truly grateful for your kind words and we are so thrilled that we could help you with those technical problems. It's always our goal to provide the best customer service and experience, and we are glad that we have achieved that for you. We look forward to being your go-to app for your Shopify stores and are here to assist you whenever you need us. Your support and rating mean so much to us and we thank you for that.

November 23, 2020

Fantastic customer support - can't rate these guys highly enough. I asked for a custom label and they made one within 2 hours.

VITAMAN USA
Australia
About 1 month using the app
August 25, 2021

easy to use and setting. Good service support they can help you and useful suggest. stongly reccommed this app :)

Staging Account
Malaysia
About 1 month using the app
BSS Commerce replied August 25, 2021

Great thanks from Gigi and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 17, 2020

Their support is so nice! I had a problem with my custom theme. They fixed it as soon as possible :)

Shule Bags
Türkiye
About 1 month using the app
BSS Commerce replied October 5, 2020

We're happy that our app and the support team are helpful for your business!

Edited December 7, 2021

Really helpful support team and app does exactly what we require. Labels are easy to edit and templates are useful.

Flinn And Steel
United Kingdom
About 1 month using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 13, 2021

Great app and great support team that answers instantly, highly recommended! A must have on every store

El Cedro - Ferreteria y Hogar
Mexico
About 1 month using the app
December 21, 2021

We used the app for installing custom product labels. The label creation is easy and flexible. When we had a problem with the display in the front end we got immediate and goal oriented support that fixed our problem within a couple of hours. Excellent!

Wine Guys
Germany
About 1 month using the app
BSS Commerce replied December 26, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!