BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

Edited February 24, 2023

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

Albaray
United Kingdom
5 months using the app
Tech Arms (by BSS Commerce) replied February 28, 2023

Thank you for your glowing 5 star review! We're so glad to hear that you've had such a positive experience with our product labels and badges. We really appreciate your praise of our user friendly interface and our customer service team's rapid response and top-notch support. We really appreciate your kind words and thank you for helping make our app a success.

Edited May 25, 2021

app ben fatta, per piccoli lavori anche gratuita. il supporto è eccezionale e ti aiuta subito, 5 stelle

R.a. Boutique
Italy
5 months using the app
April 7, 2022

Great support from Jinny. Fast response and very communicative. Fixing an issue will never be a hassle anymore. The collaboration between Jinny as the supporter and Tien Loc as the technician make my store become alive again. Thanks, team!

Ripper Online
Australia
5 months using the app
Tech Arms (by BSS Commerce) replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 7, 2022

This app is very helpful, instead of asking to our developers to setup a new functionality for custom label. The customer support team has been amazing Gigi as the supporter and Tien Loc as the technician helped us because we had an issue with some product labels which were not displaying on some SKUs, the fix has been done quickly.

anatomē
United Kingdom
5 months using the app
November 9, 2023

The application is very user friendly. The support service responds quickly. Jena helped me efficiently and quickly with updating labels for the product images. great to work together. Thanks

Shviro
Israel
5 months using the app
Tech Arms (by BSS Commerce) replied November 13, 2023

Thank you so much for your 5-star rating!

We are thrilled that you found our application user-friendly and that our support service responded quickly.

We appreciate your feedback!

June 19, 2023

I tried to add badges to my site by myself and it took me hourssss and I wasn't happy with the results. The app is super quick and easy to use! I added all my badges within an hour and their customer service is super speedy solving my issues. I would definitely recommend this app.

DiVino.com.au
Australia
5 months using the app
Tech Arms (by BSS Commerce) replied June 20, 2023

Thank you so much for your 5-star rating!

We are delighted to know that you have had a great experience using our app. We are so glad that you were able to add all your badges in just one hour and that our customer service team was able to swiftly resolve any issues you had. We appreciate your kind words and your recommendation.

Thank you for taking the time to share your feedback with us.

March 18, 2022

I love this app, helps me a lot, and the customer service is really quick regarding custom changes to frontend fixes.

inwohn.de
Germany
5 months using the app
Tech Arms (by BSS Commerce) replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 21, 2023

Great App, very comprehensive features. And good customer service support, quickly help me solve the problem, highly recommended!

Powdeom
United States
5 months using the app
Tech Arms (by BSS Commerce) replied March 24, 2023

Thank you so much for your 5 star rating! We're delighted that you appreciate our comprehensive features and excellent customer service! We're so glad we could quickly help you solve your problem. Thank you for your positive review and recommendation!

November 20, 2024

I had an extremely productive chat with Sean from the customer support team! Sean helped me style my label correctly on desktop and mobile. He listened to my issue and moved quickly to resolve it.

Marrin Costello
United States
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Marrin Costello,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

November 20, 2024

Sean is patient and experienced, quickly solved my question

Hickory Golf Store
Hong Kong SAR
Tech Arms (by BSS Commerce) replied November 21, 2024

Dear Hickory Golf Store,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.