Reviews (1,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable marketing tools, such as personalized messages and labels tailored to different customer segments. It is noted for its affordability, wide range of templates, and ease of use, making it a cost-effective choice for aligning marketing materials with brand aesthetics. The app allows for easy placement of labels and badges, supports promotions based on criteria like stock levels or sales events, and integrates seamlessly with websites. The support team is highly praised for their efficiency and responsiveness, often helping with issues beyond the app’s direct functionalities, enhancing merchant operations.
Refine
-
By rating
Whatever they did to change my badges broke my store and left my checkout button not work. I have emailed and NO response.
Dear,
Please accept our sincere apology for the delay in response since we just had a long national holiday.
Jinny from our team already reached you quickly via email and found out that the problem is caused by another external app or theme.
Thus, it is not in scope of our app to fix. Hope you can sympathize and stay tuned to the update of Shopify about the problem.
We will assit as far as we can if we have any helpful information.
Best regards,
BSS Commerce Team.
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Great thanks from Gigi and the team.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support.
Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved.
Jena gave detailed and clear information on the fixes and offered more help if needed.
The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.
Thank you for your 5 star rating! We are thrilled that you are happy with the help that Jena and Nguyen Van Ninh provided. It's great to know that the app is helpful to you and that you consider it fairly priced. We appreciate your feedback!
Great customer service, very fast to respond and made the changes needed very quickly. Would definitely recommend to others!
Thank you so much for your 5 star rating!
We are so pleased to hear that you had a great experience with our customer service and that we were able to make the necessary changes quickly.
We really appreciate your kind review and recommendation!
Excellent app, customizable, service support, and easy performance. I had a problem they solved in a short time.
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
This app is very very good has multiple later options and caters to all your labelling needs on your Shopify store. Marking the New and Best sellers automatically. Highly recommended!
The app is very easy to set up and use, looks great on my website and most importantly the customer service is great! I worked with Jennie and she was able to quickly address any questions I had and help solve any issues I was experiencing.
The application works perfectly. They worked hard to adapt it to my site. I appreciate the help desk proficiency end the techician's rapidity and efficiency. They merit 5*+
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Thank you again for your attention. They have a great support team.
I had a problem with the theme of my website, and they correctly adjusted the tag to the image. Talking with them is like having them by your side. Because they answer your question in seconds.
Thanks again for helping with your tips on my other web pages.
Sweet words, my friend. Please keep in touch and we are all available and dedicated to our valuable customers, like you <3
Label & Badge is a great tool, got a problem with my theme but the staff did help us very fast, I absolutely reccomend it, great support from Gigi,The Huy and Van Hoan. I like the feature you can customize it for different products and with a lot of conditions, especially the country restriction which can let it customize different badges for different countries and so on. Hope they will develop some other apps cool like this one.