BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

June 8, 2022

This software is really fantastic. I've got Gigi as my supporter; also Tien Loc, Viet Cuong, Van Hoan, and Duc Duong are four tech guys that helped me fix all of my issues. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone shortly. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It was only at the beginning that I had more questions & needed help. I don't need to contact them as much as I used to now that everything is in place. Since downloading the app, I've seen several improvements and adjustments, which gives me confidence that, despite being new, they are committed to continuous improvement. I could go into so many things and details on how Gigi helped me, but this review would be so long and unrelated. The best I can say is that I've utilized all of the app's functions and asked the most complicated inquiries. Sometimes I'd inquire about adding little things that I didn't believe were doable, and BBS would find a way to make it happen within 8 hours. I wholeheartedly suggest this app!

Sanjifoods.com - Cửa hàng thực phẩm Việt online
Japan
3 months using the app
Tech Arms (by BSS Commerce) replied June 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

December 2, 2022

This app is easy to use! We have a mistake between creating a new label or a new badge. After that, we also had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. For all stores, Jolie Nguyen is my main support. She and the tech guy Nguyen Van Ninh were able to tackle the problem quickly and effectively; the difficulties were resolved so fast, the difficulties were resolved within 1 hour of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels and badges is very easy, and they look professional. This program performs exactly what it claims. Support is also very helpful, and they fixed all problems quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

HiroDesign
Italy
3 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

November 17, 2023

A superb app, really easy to use. Had a couple of really minor display issues on our theme but the team resolved this really quickly and the customer service with the support team is top notch! Thanks guys.

Sound Shirts
United Kingdom
3 months using the app
Tech Arms (by BSS Commerce) replied November 20, 2023

Thank you so much for your 5 star rating and kind words!

We are so glad to hear that you find the app easy to use and that our customer service team supported you efficiently. We really appreciate it.

Thank you!

January 13, 2023

the app is great. It meets all the needs of labeling . Customer service is very fast and solution oriented. Thanks again for your help Jena Nguyen and Dinh Trong.

GETCHO
Türkiye
3 months using the app
Tech Arms (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 18, 2021

My heartfelt thanks to support team of this app especially Stephanie. This is an amazing app and for those whom looking for product label and badges..IT IS HIGHLY RECOMMENDED. Amazing app and amazing support team

AIFAM Online Booze Store
Malaysia
3 months using the app
August 8, 2023

Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful Pretty cool app I am enjoying it so far. Thank you Jolie you have been very helpful

Healthy Bod Co
Australia
3 months using the app
Tech Arms (by BSS Commerce) replied August 11, 2023

Thank you so much for your 5-star rating!

We really appreciate your kind words about our app. We're really glad to hear you're enjoying it so far!

April 25, 2023

We have just installed this app on our third shopify store. Works really well, simple to use, and love the option to apply based on Product Tags, which means our badges are customised to show the attributes of our products. Support as always from the BSS team is great, on time and although a little tweaking is needed to get it to display correctly in our theme, the BSS team and Jena take care of it all for us.

Oskar's Wooden Ark
Australia
3 months using the app
Tech Arms (by BSS Commerce) replied April 27, 2023

Thanks a lot for your wonderful feedback, Annette.

We really do appreciate your support and trust in our team so far. It has always been our pleasure to help you out with anything.

Have a cracking day!

July 20, 2022

This app is very useful for my website. It's easy to set up and user-friendly.
Once I had a problem with placing a badge, Gigi at customer support and Tien Loc, the technician were very attentive and patient with helping me. My website looks so much better and professional with badges. Highly recommended!

NUBON MARKET
Canada
3 months using the app
November 4, 2021

I have used this app to add custom badges onto our listings, to highlight small variances between some of the products we sell. It does a great job of it, and allows us to use other badges in upcoming seasonal promotions. Quite happy with it so far. Customer support is top-notch, solving a minor issue i had with the custom badge and our theme.

Aussie Tonneaus
Australia
3 months using the app
Tech Arms (by BSS Commerce) replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 28, 2021

Very responsive developer, easy to use application. So far, so good! We're not using the paid version yet, but when the time is right I think we will go that route.

Fraenck
Netherlands
3 months using the app