BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

October 6, 2022

We got reaction very quick from Jena Nguyen and they immidiately solved the problem! This was the second time I got stuck and they menaged again to solve the problems. Thanks to the team!

Elings Craftbeer Company
Netherlands
3 months using the app
Tech Arms (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 8, 2022

I just started using this app to add some catchy labels to my products, and I can say that so far I am very impressed! They offer A LOT of features and options, on top of the fact that their pricing is extremely fair for their offering! Even the free plan comes with great labels to use for all sorts of purpose. To make things even better, their customer support has been WONDERFUL so far. My first reach-out was handled quickly and efficiently by Gigi, and I was provided a response that resolved my problem and educated me about the app on the first reply! Hats off to Gigi!

Blue Mountain Beard And Body
United States
3 months using the app
Tech Arms (by BSS Commerce) replied January 11, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 27, 2023

The app's main functionality, generating and managing ecommerce labels, works well most of the time. However, I have encountered occasional glitches that caused delays and frustration. While these issues can be inconvenient, the silver lining is the outstanding customer service they offer.

Whenever I faced a problem, the customer support team was quick to respond and incredibly helpful. They were patient in explaining to me the reason for some errors, and also resolved the issues within a 24H turnover. It's evident that they genuinely care about their users' experience and are committed to delivering top-notch assistance.

Bio Seaweed Gel Canada
Canada
3 months using the app
Tech Arms (by BSS Commerce) replied August 7, 2023

Thank you so much for your 5 star rating.

We are very happy to know that you are enjoying our app and appreciate the kind words about our customer service team. It is our top priority to provide our users with the best experience possible.

We appreciate your loyalty and are grateful for being our customer!

Edited December 15, 2022

This app is easy to use! We had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. We also have some trouble creating a label showing the % sale on the product. Jolie is my main support. She and the tech guy Nguyen Van Ninh were able to solve the problem quickly and effectively; the difficulties were resolved so fast. The app is presently working well on our website, and we are happy with it. I really appreciate their support. Thanks, BSS Commerce team. I'd advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

Hanif Jewellery and Watches
Pakistan
3 months using the app
Tech Arms (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 2, 2021

I've had an excellent experience using Product Labels & Badges Pro. Stephanie was prompt in responding to my customer service request and provided helpful information to help me solve the issue I was experiencing. App has been easy to integrate and I'm please with the result. Thank you!

OLD AND GOOD
United States
3 months using the app
July 29, 2022

This seems to be one of the best B2C apps with B2C features that have been very helpful for our business. The app does have various features and can be easily activated via the configuration such as variant, specific product, product tag and etc. We have been discussing with the team via WhatsApp and Gigi(the agent support) has been very responsive in the meantime. Lately, we faced an issue with the label display and the technical guys (Nguyen Tien Loc, Nguyen Xuan Thong, Pham Van Hoan, Pham Ngoc Hoang, Phan Thanh Son, and Nguyen The Huy) have been checking very carefully and come up with a proper solution eventually. They're all very efficient in fixing the problem. Awesome support manner! In addition, the Product labels & Badges application has a lot of reasonable plans compared with other 3rd-party apps on the market. It also comes with free assistance that you can connect on various of channels. We would definitely recommend trying BSS Product Labels & Badges app. Again, appreciate the team's efforts so far. Keep it up. Hope they will develop some other apps cool like this one. Thanks a lot!

Maxibillion
United Kingdom
3 months using the app
July 4, 2022

Gigi and Van Hoan helped me get this setup on my store perfectly! Highly recommend the app and the team!

BloxBuddies
United States
3 months using the app
November 5, 2021

Really good app, Gigi and the tech guy Ta Cuong helped me solve some design stuffs and i'm really happy how it sorted out ! Thanks to them

KdesignMTY
Mexico
3 months using the app
Tech Arms (by BSS Commerce) replied November 18, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 15, 2022

We just wrote a review from our other store, but please don't think this is what they asked me to do. I just simply want to support Gigi and Tien Loc, they helped me with our 3rd store to work with this wonderful APP in their most professional, patient, and kindest way of customer support. Our theme didn't go well with the APP, but they worked hours on our issue and now our product pages and collection pages look great!! Thank you! Most of all, I would love to recommend this app to everyone and be kind to the customer support, they're the best and they definitely deserve all the kindness and appreciation!

EcoFlow
United States
3 months using the app
Tech Arms (by BSS Commerce) replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 10, 2023

Very happy with the app, This app precisely meets my needs. Will be looking for more ways to use the app on our storefront. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Big thanks to Jena and Cao Nam Truong the developer for your support, they resolved our issue instantly

NEGOTIA Leather
Netherlands
3 months using the app
Tech Arms (by BSS Commerce) replied February 15, 2023

Thank you so much for your 5 star rating! It means a lot to us that you are very happy with the app and that it meets your needs. We are glad to hear that Jena and Cao Nam Truong were able to help you out with your issue instantaneously. We appreciate your kind words and support. Thank you!